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Lunna

Angier K9 is a family-owned, play-based Board & Train serving Angier, Raleigh and the Triangle, with three full owner lessons.

Who Lunna is

As the trainers describe her

Not mischievous. Her impulse control was naturally poor, and that is what the program was about.
On film

like she's not really a bad dog

Watch at 0:00 ↗

her impulse control is just like naturally was not great so we had to work with

Watch at 0:14 ↗

especially with a dog like luna who you know upon like first arrival very much exhibit exhibited like no impulse control right

Watch at 3:39 ↗
A dog who can listen but cannot hold herself. The trainer names this as a different kind of problem from a dog that will not listen.
On film

I mean that's a big thing with dogs but I would say some dogs the challenge is

Watch at 3:51 ↗

getting them listen other dogs challenge is not getting them to listen it's

Watch at 4:01 ↗

getting them to be able to like hold their self-control

Watch at 4:08 ↗
High energy, not nervous. The trainer first calls her leaning an anxiety habit, then corrects himself on camera.
On film

stop it she's doing an anxiety thing where because doodles can get a little anxious sometimes so

Watch at 6:20 ↗

me high energy dogs that are like i just can't hold it she's not a nervous dog but she's a little

Watch at 6:39 ↗

in the fear cycle but no that is not luna she's just spazzy so she's kind of doing that to like

Watch at 6:54 ↗
Very friendly and very people-directed, which is why the redirect matters for her.
On film

they're a really friendly dog like Luna right yeah like they love to go up and

Watch at 4:48 ↗

naturally she's just very engaged with people

Watch at 0:06 ↗
Her responsiveness to the collar changes with her arousal from day to day. At a September refresher another trainer was surprised that she 'didn't feel it at 25'; which correction that was is unclear.
On film

depending on the day funny enough anywhere from like a 25 to like a 50 she's very dynamic

Watch at 11:13 ↗

the thing with luna and this is a funny thing about her is that the e-collar level is very

Watch at 11:03 ↗

i'm surprised she didn't feel it at 25 i don't know maybe she's just that type of dog that just can oh take it

Watch at 12:44 ↗
She can freeze if rushed, and can lock up when confused. Neither is read as fear.
On film

if you go at her too fast she's like you're like luna and she's like she'll just like

Watch at 18:35 ↗

And when a dog like Luna does lock up, out of confusion, how to get her out of that state.

Watch at 6:40 ↗
Animated and 'cartoony', grouped by her trainer with the two retrievers in his set.
On film

she's she's a very animated dog like even for a doodle she's very cartoony

Watch at 16:57 ↗
Not a dog to drill. She tires and goes flat if commands come too fast.
On film

So if I try to put Luna into a sit like every 30 seconds,

Watch at 10:44 ↗

she would tire out and get repressed

Watch at 10:47 ↗
On place she relied on physical contact with her handler, which a coach set out to wean a little at a time.
On film

now that physical contact is extremely important for her we need to like wean her off a little bit

Watch at 7:15 ↗

Like I'm not saying you gotta take like ten steps.

Watch at 7:10 ↗
Very different in public from at the facility, by Kelton, who says he had worked her only about twice there.
On film

It's funny, she's very different in public. Cause I haven't worked with her at all in the public. I've worked with her like maybe twice at the facility.

Watch at 12:37 ↗

As the owner describes her

Easily distracted at home, where she has open wooded land.
On film

we have like a nine acre it's like in the woods thing every little sound she gets distracted

Watch at 12:09 ↗
Used to running free, with no collar training before the program.
On film

you had an e-collar before

Watch at 1:08 ↗

no no you just had her like just running free

Watch at 1:12 ↗

The program, stage by stage

The consult

The go-home trainer says Christian did the consult.

On film

Christian did the consult with you right

Watch at 19:28 ↗

Day 1: sit, a first down, and the couch

About 2026-05-07/08, by the title's 'Day 1' and the lesson arithmetic. Uploaded 2026-05-19.

A 41-minute recording, most of it near-silent. The handler has been working her for twenty or thirty minutes when it starts, repeats sit with praise, and introduces down as something new ('let me show you'). How she was shown the down cannot be recovered from the audio. She is then invited onto the practice-room couch to hang out, mouths the handler's microphone and is redirected to a toy. A colleague is called in to watch her sit and down and take photographs. The recording ends with sit cues answered by 'uh-uh' until a sit is praised and released. No collar, leash or food is mentioned. Separately, at the go-home the lead trainer remembers his first time with her: the last dog of his set, she tripped him, and he stopped after twenty minutes.

On film

I've been working with her for like

Watch at 0:13 ↗

Let me show you, let me show you, let me show you.

Watch at 4:38 ↗

I just saw her down.

Watch at 12:10 ↗

Sit.

Watch at 40:50 ↗

Uh-uh.

Watch at 40:53 ↗

on the last dog of my set that day and I was like really exhausted

Watch at 1:29 ↗

I only worked for like 20 minutes

Watch at 1:40 ↗

The first weeks, barely filmed: the collar rules, the trainer injured

About 2026-05-08 to 2026-05-28. The staff exchange (watch) was uploaded 2026-05-25 and the unrecoverable upload (watch) 2026-05-24.

The in-house weeks before the first owner lesson leave little on film besides the coached place session in stage 4. One staff exchange (watch, her name never spoken) sets the equipment rule for 'her': black button only, never the red boost, because a big jump is only fair to a dog already conditioned to go into the command under pressure. The collar then turns out to be uncharged, and place is proofed on social pressure alone, which the speaker calls slow and inefficient. Another upload from these weeks (watch) holds nothing recoverable. At the lesson the lead trainer says that because of his arms Claudia has been doing much of the handling.

On film

name, so, but I would say, just for her, my main thing is, please don't use the red button,

Watch at 2:10 ↗

because if you do it to a dog that you've only had for like yeah like your first session you

Watch at 2:53 ↗

That just means that you

Watch at 10:24 ↗

proved a place without an e-collar, which

Watch at 10:26 ↗

wish my arms worked i could do it a lot better

Watch at 1:07 ↗

Coached place work: one step of distance, less contact

May 2026, before the 29 May lesson by upload date (2026-05-25) only; not placed more closely.

After Cosmo's turn in a shared session, a coach has the handler bring Lunna (called 'Luna') out for her place command. The coach's goal is modest: a single step away from her on place, not ten, because physical contact is 'extremely important for her' and she needs weaning off it a little. She is judged not to be listening that day, so the session is cut to sit and place with three or four recalls, and about three more reps of settling on place for five to ten seconds. Her responses are not described. It is the one statement that she relied on contact on place, and it fits the leaning and crowding worked on later in the woods session.

On film

Why don't you put them up and bring Luna out here.

Watch at 4:04 ↗

And try to get her step to a point where you could like take a step away and shit.

Watch at 7:06 ↗

Like I'm not saying you gotta take like ten steps.

Watch at 7:10 ↗

now that physical contact is extremely important for her we need to like wean her off a little bit

Watch at 7:15 ↗

the sit and the place that's like the main two if you want to do like maybe like three or four

Watch at 10:31 ↗

times make her chill there for like five to five ten seconds i'd say try to get like three more of

Watch at 12:54 ↗

First owner lesson, Friday 29 MayTurning point

2026-05-29, spoken. Uploaded 2026-06-12.

The owner's goals and house rules reach the camera here. The lesson is mostly talk. The trainer covers commands against markers; the release 'okay' and the implied stay, shown with Claudia putting Lunna in a sit while the staff talk; two correction words with the same follow-through (the reinforcing marker, heard on the recording as 'ant' and given elsewhere by the trainer as 'eh'/'ah', and 'nope' for behaviour that should end for good); and the rule that the collar always comes after the word, because a correction out of the blue becomes traumatic. The owner says her main concern is that Lunna listens around a toddler and an elderly relative, for whom jumping would be dangerous. The trainer lays out the rest of the program: impulse control, which he calls classic for doodles and says has been the focus so far; then down and heel; then store proofing in high distraction as the last step. The owner says Lunna is not allowed on the couch, and the trainer explains that a jumping boundary does not transfer between people, so she will have to set her own with 'nope'.

On film

the way that we have it is that i can walk away me and claudia can have our own conversation

Watch at 1:19 ↗

e-collar now the e-collar always comes after the word the reason for that is that when you have a

Watch at 2:28 ↗

like doodles in general is impulse control so we're working on that a ton

Watch at 10:27 ↗

yeah my main concern is that um i want her to listen to me

Watch at 12:23 ↗

a localized thing so i can get luna to not jump on me and claudia can get luna to not jump on her

Watch at 20:06 ↗

The last week in-house: guided down, heel not liked, then the collar on the down

The guided-down session (watch): on or before 2026-06-03, its upload date, probably in the last fortnight; whether it came before or after the 29 May lesson is unknown. The woods session: after 29 May and before the go-home, on an evening.

Two recordings, two handling styles. In the first (watch), an unnamed handler, with no collar audible, runs a short circuit with praise: recalls away from a set-up distraction, a sit praised as 'a very good implied stay', a guided down she holds once in but dislikes going into (guidance to be faded before the end), place, which she likes, a heel she still rushes, and a sit held at a gate door she always wants to go through. In the second, the lead trainer, out with her alone for the first time since his injury, works sit and down holds on a walk into the woods with the collar: a short marker, the command, one tap at about 20 on a Mini Educator, raised to about 30 when 20 'is not doing too much'. He enforces a strict rule against bumping, circling and walking in front of him, says her impulse control has improved over the session, finds her confused on a recall and reading for which command he wants, and ends because she is tired and hot.

On film

Once she's in it, she is staying in the position. But going to the position

Watch at 10:40 ↗

isn't her favorite, so we're still guiding a little bit. We're going to fade off that

Watch at 10:50 ↗

like the heel yet, she still wants to rush ahead, so we're taking it slow

Watch at 13:17 ↗

She's wrapping up her program

Watch at 0:04 ↗

so we're on about um a 20 with the mini educator

Watch at 5:20 ↗

too much for her now so we're gonna jump it up about to 30

Watch at 9:04 ↗

also she's not allowed to like bump into me here because that's a bad habit she has

Watch at 2:14 ↗

A park session with Kelton: let's go, and a collar fitted too loose

Between Fiona's return in late May and the go-home; uploaded 2026-06-16, inside Fiona's park video. Possibly the second owner lesson planned for Wednesday 3 June; nothing on the audio says so.

In the middle of a park video of another program dog, Fiona, Lunna (called 'Luna' and 'Lunita' on the audio) is being worked on 'let's go' by her handler, and Kelton steps in ('Can I try?') and introduces himself. Her handler, who is not named, answers 'i'm scared' when he asks about the e-collar, and he offers to let the handler feel it. He explains that the right level depends on the distraction and is judged only by the dog's reaction: if she blows it off it was too low, and if she reacts sharply it was too high. He would rather the handler err a little too high than too low, because too low leaves Lunna not understanding what is expected of her. She was not responding well to the collar, and he finds out why: it is 'way too loose'. Once it is refitted, her 'let's go' gets a 'There it is. Good.' He says she is very different in public, and that he has worked with her only about twice at the facility. Several things suggest this was the second owner lesson: the handler is meeting Kelton and being taught the e-collar, the work is 'let's go', which the go-home trainer later says was discussed 'last session', and at the go-home he tells the owner that a park session went badly because her collar had been fitted too loose. None of this proves it.

On film

Can I try? Okay. Hi, I'm Kelton.

Watch at 6:27 ↗

so how do you feel about the e-collar you like it don't like it i'm scared

Watch at 8:22 ↗

she's gonna freak out or i'm gonna freak out totally based on the reaction nothing else

Watch at 9:15 ↗

I would prefer that you err on the side of accidentally doing it too high than

Watch at 9:38 ↗

accidentally doing it too low okay because accidentally doing it too low is gonna mean mean a whole bunch of headaches for you and for Luna actually because she's not going to understand

Watch at 9:45 ↗

Now I know why she wasn't really responding to the e-collar that well. Way too loose.

Watch at 11:52 ↗

Luna, let's go. Let's go. There it is. Good.

Watch at 13:14 ↗

It's funny, she's very different in public. Cause I haven't worked with her at all in the public. I've worked with her like maybe twice at the facility.

Watch at 12:37 ↗

It's the let's go, which we talked, I think we talked a little bit about that last session.

Watch at 3:36 ↗

Last day, first half: the Lake Benson tune-up

The program's last day, by the audio; 2026-06-05 by the plan.

A new, busy park chosen as the final test, with the lead trainer teaching a junior colleague as he works her. He calls it a tune-up: 'she knows all her demands' (commands), and only her impulse needs work. Breaks are met with marker then collar, and she is put back roughly where she was; the handler steps back so she cannot lean on him; commands are spaced a minute to a minute and a half apart because she cannot be drilled; 'let's go' is used on passers-by, fought once at a level he judges 'really too high', then done without a fight or a collar. He finds the collar too loose from how she is responding. In the continuation, because she now 'knows the word', the down moves to continuous tapping until she goes in, which he calls a careful stage; she fights it once, gives in, and goes down quicker. He argues that recall is the most important command, and that the collar must follow the marker nearly every time or the marker becomes a bluff.

On film

like honestly like this is just our tune up before she leaves she's doing really good like her

Watch at 6:06 ↗

she knows all her demands

Watch at 14:04 ↗

So for Luna, I try to time about maybe between like minute,

Watch at 11:02 ↗

i think she knows the words so we're gonna go into this stage

Watch at 2:38 ↗

uh it's where you continually add pressure so i just tap tap tap tap tap tap tap

Watch at 3:34 ↗

She gave in to the pressure.

Watch at 4:40 ↗

Last day, second half: the go-home at the owner's houseTurning point

The same day, after the park.

Handover, and the owner's first time with a remote. The trainer warns she will test in her own excited house and says she will 'kick back in really quick' if the owner is strict. He recommends a more secure collar than her breakaway one for the first week. He teaches the owner's new collar: black button at about 30 for everyday use, higher in busy places, and no relying on the vibrate button. In Part 1 he describes the red boost as kept for serious 'nope' behaviour; once the owner holds the remote in Part 2 he tells her plainly not to hit the red button, and that is the instruction she went home with. He warns against putting the collar on only when she misbehaves, which makes a dog collar-aware, and asks the family to give her a week to settle. He shows how to fit it firmly through a doodle coat, on the side away from the walking side. The owner's unit is flat, so he fetches his own. In Part 2 the owner practises: Lunna, excited, breaks sits she would not break for him in a store; the owner is coached to mark and press about half a second after she gets up, never before. The trainer lays down the rule that only a commanded sit binds, coaches a punchy 'okay', says 35 is probably too low today, and demonstrates continuous tapping for the down. The rest of the commands will be sent by text. Paperwork is signed.

On film

she will kick back in really quick if you're strict with

Watch at 1:45 ↗

a safe starting point for luna anytime you take her out is just leave it on a 30.

Watch at 11:38 ↗

please don't hit the red button

Watch at 1:00 ↗

then be like oh e-collar is going on because a dog what we call becoming collar aware right

Watch at 18:18 ↗

But in this particular environment, excited with you, she's going to do it.

Watch at 3:09 ↗

need to go and then hit that black button like literally like half a second after just make sure

Watch at 3:25 ↗

boom so for the down that kind of thing is more of a continuous tap because with the sit you can

Watch at 13:37 ↗

specified commands um we will send you in a text

Watch at 14:27 ↗

Back for a refresher, 28 September

Filmed 2026-09-28 (the stamp in the title); uploaded 2026-09-29. After the go-home.

Lunna went home after her go-home lesson. Months later, on 28 September, she is filmed back with Angier K9 for what the trainer calls 'our refresher program'. The trainer, who is not named on the audio, keeps her on place while working at the computer at a desk. To the camera, the trainer explains that she came in with her e-collar, and that sometimes a dog who does not wear the collar often learns to obey only when it is on. The fix, in this trainer's words, is to keep it on every day, all day, especially for at least the first month after a dog goes home. At her go-home the advice to her owner had been to leave it on her most of the day. The explanation is given as a general point; nobody says it had happened with Lunna. A phone call about other business interrupts the session and she gets off place without being corrected, so the trainer sets the exercise up again. The trainer narrates a correction (two taps on the collar and 'uh-uh') and puts her back on place; then comes a second 'uh-uh' and 'Place'. The trainer says that the second time it was 25 and she felt it, and is also surprised she did not feel it at 25, so which press was at which level is unclear. Either way, by the trainer's account, she felt it, settled and stayed. The trainer closes on a general rule: most dogs need to feel the stimulation once to be refreshed, but if it is not kept up they start acting out.

On film

hello i'm here with luna chanel she's here for our refresher program um we're working on place

Watch at 0:02 ↗

still working on the computer at the desk um and i have her here on play on the place command

Watch at 0:14 ↗

refresh her mind she did come in with the e-collar but sometimes what happens is

Watch at 1:10 ↗

when the dog isn't using it often um then they associate the collar with obedience and when they don't have the collar on then they're not obedient but when they have it on they're obedient

Watch at 1:18 ↗

thing is by keeping the e collar on especially when the dog goes home for at least the first month like every day all day long and just maintaining that that obedience at home

Watch at 1:37 ↗

for Luna like you should be leaving the e-collar on her most of the day not

Watch at 17:10 ↗

So I got a phone call and I wasn't able to correct her when she got off. So let's do this again.

Watch at 9:41 ↗

Place. I did press the e-caller button. I did like a two taps. And then, so I said, uh-uh. I did the two taps and I put her back on place.

Watch at 10:05 ↗

We'll see if it happens again. Uh-uh. Place.

Watch at 10:19 ↗

the second time it was 25 and she felt it

Watch at 10:25 ↗

i'm surprised she didn't feel it at 25 i don't know maybe she's just that type of dog that just can oh take it

Watch at 12:44 ↗

that was enough to have her like stay there

Watch at 12:49 ↗

most of the time um they feel the stimulation once and that's all you need to refresh them right but if you don't keep it up then obviously they start acting out they're like kids

Watch at 13:01 ↗

Skills

Impulse control: holding a commanded position when excited

At the startThe trainer: 'no impulse control' on arrival, walking around when first put in a sit.
By the endOn the last day, by the trainer's account, she knows her commands and needs only 'a little impulse stuff'; her impulse improved over the park session; she held a down until eye contact among crowds. At home with her excited owner she broke sits repeatedly, as the trainer predicted.

How it was taught

Named as the program's main work in the weeks before the first owner lesson. On film: a strict hold of any commanded position until 'okay'; breaks met with a marker and then the collar; the dog put back roughly where she was, not allowed to come to the handler; the handler stepping away so she cannot lean; no repeated cues, because the command window stays open; commands spaced for her; proofing at a gate door, a busy park and passing traffic.

On film

think when you first when you first put her in a sit she was like it's like walking around

Watch at 10:33 ↗

now you can see that she's definitely impulse is already better from the start of this session

Watch at 7:18 ↗

these people she's having a really hard time holding the position so we're gonna make her

Watch at 9:19 ↗

yeah impulse has also improved over the span of like our session

Watch at 25:34 ↗

you need to like put them in a sit and then move them back where they were roughly right

Watch at 2:14 ↗

is active and the command window is active which is basically once i say the words you are in it

Watch at 20:38 ↗

All right, so right there, she got up.

Watch at 3:01 ↗

Down

At the startFramed as new on Day 1.
By the endGoes into it under continuous collar tapping, 'a lot quicker' by the last day, knowing the word but 'trying to slink'. Demonstrated to the owner by continuous tapping at the handover.

How it was taught

Four steps across the program. Day 1: shown by a handler, method not audible. Late program: guided into it, with the guidance to be faded; she holds it once in but dislikes getting there. Then the collar, one tap per cue at about 20 and then 30. Last day: once the trainer judges she knows the word, continuous tapping until she goes down, which he calls a careful stage and not how he would work in everyday life. He explains why the collar waits for the word: a dog collared before it knows the word learns to fear the word. He tells the owner the down gets continuous pressure because a dog cannot be stepped into it as it can into a sit.

On film

Good girl, do you wanna learn to down?

Watch at 4:32 ↗

Still working on the down.

Watch at 10:24 ↗

down down so she's got to learn there's no choice with that

Watch at 8:06 ↗

this is a careful stage with the down you have to make sure the dog knows the word because if

Watch at 2:47 ↗

in regular life you don't do that but for this kind of thing where she knows down she doesn't

Watch at 3:39 ↗

she's going into it a lot quicker too

Watch at 4:58 ↗

but she knows the word she's just kind of like trying to slink

Watch at 5:02 ↗

can just like step into it you can't really step a dog into a down you know what I mean

Watch at 13:44 ↗

Sit, the implied stay and the release

By the endHolds a commanded sit until 'okay' for staff, by their account, including about thirty seconds in the busy park. Breaks it at home with her owner.

How it was taught

No stay cue: any command holds until the release. Praised as 'a very good implied stay' in-house; shown to the owner with Claudia; tested with the handler walking away and people passing. The owner is taught that only a commanded sit binds, a sit Lunna offers does not, and that a slow sit may be corrected after a reasonable window.

On film

good that's a good sit good girl a very good implied stay

Watch at 7:52 ↗

and she won't get up until i go okay oh and that's the release command

Watch at 1:24 ↗

I was good like 30 seconds that was about to me it felt about like a minute

Watch at 21:08 ↗

because the rule is if she goes in a sit by herself she can't get up it's only if i you have to when you put her in the command that's the rule

Watch at 5:29 ↗

Recall

By the endAt the park she came and sat on cue, once going to the wrong person. Shown once to the owner. In the woods session she would not leave the trainer's side to be called and got confused.

How it was taught

Defined as come and sit, held until release. Practised by sending her to investigate something, then calling her off it; called away from a person she wanted to follow. The trainer ranks recall as the most important command because every other problem can be managed if the dog comes back.

On film

Ooh, we just want her to get distracted

Watch at 6:13 ↗

there you go try it again luna come all the way come on there you go good good girl

Watch at 15:01 ↗

makes sense luna come you can see she came up and sat next to me after we did the recall

Watch at 15:13 ↗

luna come wrong person again

Watch at 17:28 ↗

your recall you won't leave my side here

Watch at 13:56 ↗

that has all these problems but you have a solid recall that they will come back to you every

Watch at 1:54 ↗

Let's go

By the endAt the park she fought it once, hit the end of the leash once, and then followed without a fight and without the collar, by the trainer's account. Shown to the owner. At an earlier park session with Kelton she was slow to respond to the collar until it was found too loose and refitted; then her 'let's go' was praised.

How it was taught

A redirect meaning 'move my way', kept distinct from recall. For a friendly dog who wants to greet everyone, used each time she heads for a person, with a marker and the collar if she does not follow, until she checks in on her own.

On film

so let's go is just kind of like going my direction so it's really useful if the dog

Watch at 3:57 ↗

eventually they learn every time i see a person i need to follow you and then you don't end up using

Watch at 5:03 ↗

she didn't try to fight me that time so i said let's go and she was like oh

Watch at 15:49 ↗

anytime your dog's pretty much like fixated on something store park fixated on a person fixated

Watch at 3:57 ↗

Now I know why she wasn't really responding to the e-collar that well. Way too loose.

Watch at 11:52 ↗

Luna, let's go. Let's go. There it is. Good.

Watch at 13:14 ↗

Heel

By the endSeen once, in an in-house session (watch): she does not like it yet and rushes ahead, so it is taken in small steps.

How it was taught

Small, slow steps. The lead trainer says heel should wait until impulse control is good, because teaching it to an unfocused dog is miserable for both.

On film

like the heel yet, she still wants to rush ahead, so we're taking it slow

Watch at 13:17 ↗

to do is teach a dog a heel while it's like not focused on you it's one of the most miserable

Watch at 11:35 ↗

Place

By the endShe 'likes the place'; an uncued trip onto it is called off. A coach set a goal of one step of distance and five-to-ten-second settles because she relied on contact. Proofed once without a working collar, in a staff session that is hers by its title only (watch). At the September refresher she held place while the trainer worked at a desk, got off it during a phone call, and after two corrections stayed, by the trainer's account. No duration is ever stated.

How it was taught

Cue and praise; place only on cue. The coached session aims at less contact, one step of distance at a time. At the refresher place is held against ordinary desk work and a phone call, and a break is met with 'uh-uh', two taps on the collar and a put-back; the trainer's retelling does not settle which came first.

On film

Place. There you go. I know you like the place, huh?

Watch at 11:10 ↗

luna no i didn't say i didn't say place

Watch at 12:27 ↗

now that physical contact is extremely important for her we need to like wean her off a little bit

Watch at 7:15 ↗

times make her chill there for like five to five ten seconds i'd say try to get like three more of

Watch at 12:54 ↗

still working on the computer at the desk um and i have her here on play on the place command

Watch at 0:14 ↗

So I got a phone call and I wasn't able to correct her when she got off. So let's do this again.

Watch at 9:41 ↗

that was enough to have her like stay there

Watch at 12:49 ↗

Personal space: no bumping, leaning, circling or walking in front

At the start'A bad habit she has', by the trainer's account.
By the endEnforced strictly in the woods session; no change reported. Earlier a coach had said physical contact on place was 'extremely important for her' and set out to wean her off it a little. At the handover the trainer stands so she cannot lean on the owner.

How it was taught

Stopped every time. The trainer reads the leaning as a high-energy dog regulating herself, not as nerves, and says it cannot be allowed.

On film

so i'm keeping it very strict she tries to circle around me or do anything of that nature it's not

Watch at 2:19 ↗

regulate herself and we can't have that cannot have that at all

Watch at 7:02 ↗

all right so i'm gonna have you just stay there that way she can't like hang out like lean on you

Watch at 7:05 ↗

Like I'm not saying you gotta take like ten steps.

Watch at 7:10 ↗

Leash manners

By the endPulling 'pretty much not happening' by the last day, and she does not pull with the trainer. She hit the end of the leash once on a refused 'let's go' and was corrected.

How it was taught

Hitting the end of the leash is not allowed, and the collar is used at the end of the leash. The trainer says the company fixes pulling in the first one or two sessions.

On film

The polling is pretty much not happening at this point.

Watch at 0:35 ↗

because like with me she'll never pull like she doesn't pull me at all

Watch at 0:35 ↗

to show her that like well you have to like there's no option so in this case she smacked

Watch at 14:26 ↗

Jumping on people

By the endNot worked on camera. Staff say they train dogs not to jump on them and to walk past strangers; the owner is told the boundary is hers to set with 'nope'. She jumped on a counter at home at the handover.

How it was taught

Explained: 'nope' and the collar every time, strictly, by each person she lives with.

On film

but if you don't establish the boundary with luna she'll jump on you

Watch at 20:12 ↗

climbing on the counter is jumping on people that's a nope

Watch at 12:54 ↗

How the method adapted

Lunna's case is a standard program with a few fittings made for her. Most of them follow from two readings the trainer gives on camera: she can listen but cannot hold herself when excited, and her arousal changes from day to day.

The collar level moved with her excitement rather than sitting at one number.

When she is excited she stops registering it. So the everyday setting is about 30, with room to go up in busy places, and 20 was raised to 30 mid-session when it stopped working. At a June park session Kelton told her handler to judge the level only by her reaction and to err a little high rather than low, and found her collar too loose. At the September refresher a trainer was surprised that she 'didn't feel it at 25'; which correction that was is unclear.

On film

depending because her brain just like naturally when she gets really excited she's really good

Watch at 11:20 ↗

i like getting distracted and not registering it so i have to turn it up a little bit

Watch at 11:27 ↗

subject to change with her so 35 right now might just slow her down but i've had days where i hit

Watch at 11:09 ↗

I would prefer that you err on the side of accidentally doing it too high than

Watch at 9:38 ↗

i'm surprised she didn't feel it at 25 i don't know maybe she's just that type of dog that just can oh take it

Watch at 12:44 ↗

No red boost for her.

A staff member, in a passage that is hard to make out on the recording, judges her a dog a big jump would frighten, and says plainly that a boost is only fair once a dog is conditioned to go into the command under pressure. At the handover the owner is told not to hit the red button, and that is the instruction she went home with. Minutes earlier, in Part 1, the trainer had described the red button as reserved for serious 'nope' behaviour.

On film

to when they feel pressure to go into the command where there is if they've already been conditioned

Watch at 2:48 ↗

please don't hit the red button

Watch at 1:00 ↗

behavior which she thankfully doesn't do that's like a stop it like jumping on a baby like stuff

Watch at 13:16 ↗

Commands spaced a minute or more apart, sessions under half an hour, and training stopped when she is spent.

She is not a sporty dog and drilling her flattens the rest of the session. On a day she was judged not to be listening, a coach cut the session to sit and place and a few recalls.

On film

minute and a half between each one that way she has time to kind of decompress

Watch at 11:05 ↗

yeah for luna i really almost never exceed 30 minutes with her uninterrupted

Watch at 17:04 ↗

but luna's a great doggy and she'll be even better when she goes home and we're not drilling her all

Watch at 15:18 ↗

the sit and the place that's like the main two if you want to do like maybe like three or four

Watch at 10:31 ↗

The down was helped by hand before the collar, and got continuous pressure only once she knew the word.

Going into it was what she disliked, and the trainer's rule is that a collar before the word attaches fear to the word.

On film

isn't her favorite, so we're still guiding a little bit. We're going to fade off that

Watch at 10:50 ↗

If you e-collar before the dog knows the word, they can associate the e-collar to the word.

Watch at 2:53 ↗

love it so she's gonna kind of stand there for her i need the pressure to just remain continuous

Watch at 3:44 ↗

The handler moves out of reach so she cannot hold a position by leaning on a person.

Leaning and crowding is how she regulates herself, and holding position against a leg is not holding position. A coach made the same point on place: one step of distance at first, because contact mattered so much to her.

On film

Luna, sit, sit, alright, back up so she can't touch you,

Watch at 0:56 ↗

just back up a little bit for that way she can't use you as like a crutch

Watch at 13:03 ↗

Like I'm not saying you gotta take like ten steps.

Watch at 7:10 ↗

now that physical contact is extremely important for her we need to like wean her off a little bit

Watch at 7:15 ↗

A stern moment, then fun as soon as she complies.

The trainer says the tone has to be stern in the moment, and her reward is his switching straight to happiness and play.

On film

was very intense you know the tone was very like you know stern because it has to be

Watch at 9:14 ↗

I'm gonna make you really happy and fun

Watch at 9:20 ↗

A confused lock-up is broken, not waited out.

The trainer does not want her left in a locked-up state. On a recall in the woods he reads her guessing at commands as confusion rather than refusal.

On film

Because the last thing you want to do is encourage her to stay in a locked up state.

Watch at 6:45 ↗

because she got a little confused there

Watch at 14:25 ↗

A firm fit through a doodle coat, and the collar on the far side.

Thick, coarse fur keeps the contacts off the skin, and a loose fit reads as an unresponsive dog. Stimulation on the side away from the handler pushes the dog toward the handler.

On film

you really have to get it on pretty pretty firmly for a doodle.

Watch at 23:42 ↗

the left put the e-collar on the right side of the neck it'll actually push them into you

Watch at 25:15 ↗

shows me i kind of know like what her resting base is and she's really not very responsive to

Watch at 8:05 ↗

Back for a refresher, the collar is re-established with a correction she actually feels.

The refresher trainer reads it as a general rule: most dogs need to feel the stimulation once to be refreshed, and the result lasts only if it is kept up at home.

On film

the second time it was 25 and she felt it

Watch at 10:25 ↗

most of the time um they feel the stimulation once and that's all you need to refresh them right but if you don't keep it up then obviously they start acting out they're like kids

Watch at 13:01 ↗

What the family was told

Commands, markers and the release

you have your commands and you have your markers commands are obviously the action that the dog

Watch at 0:47 ↗

command that you put her in she knows that she needs to hold that position until she gets the

Watch at 1:32 ↗

of like okay just that kind of thing just punchy fast punchy and fast

Watch at 9:43 ↗

Two correction words, one follow-through, and the word before the collar

so the ant is for like if you're trying to reinforce a behavior

Watch at 2:05 ↗

that you're like we're not doing this ever again it's a nope and both of those are followed by the

Watch at 2:22 ↗

if you just e-collar out of the blue they'll

Watch at 2:39 ↗

like what did i do and then it becomes more of a traumatic event

Watch at 2:45 ↗

the nope is for unwanted behavior

Watch at 12:45 ↗

Use the program's words, not your own

sometimes people will be like no don't do that and they'll use all these words the most important

Watch at 5:02 ↗

thing is to use those specific words that way she knows what you're talking about

Watch at 5:06 ↗

fine like she probably knew the tone but the word didn't have any like real power

Watch at 8:35 ↗

Jumping is yours to stop

but if you don't establish the boundary with luna she'll jump on you yeah so the really important

Watch at 20:12 ↗

thing is when she does get home you gotta be really really strict on all the commands

Watch at 20:16 ↗

jumping's one of those things that it doesn't carry ochre the carryover as well as like the

Watch at 21:14 ↗

Expect testing, and be strict

she'll probably honestly in the house get up at some point

Watch at 1:28 ↗

she will kick back in really quick if you're strict with

Watch at 1:45 ↗

yeah okay i would recommend if you have something a little more secure just for like the first week

Watch at 0:29 ↗

Running the collar

a safe starting point for luna anytime you take her out is just leave it on a 30.

Watch at 11:38 ↗

please don't hit the red button

Watch at 1:00 ↗

when luna eventually realizes every time she uses that that marker all i get is a beep like it doesn't hurt like i don't care and she's smart

Watch at 14:46 ↗

for Luna like you should be leaving the e-collar on her most of the day not

Watch at 17:10 ↗

Never make the collar a reaction

don't come home and wait for her to act up and

Watch at 18:08 ↗

and you know it doesn't happen she's gonna learn oh i only have to listen to you when the collar

Watch at 18:52 ↗

Unassociating something is way trickier than if you just never build the association in the first place.

Watch at 19:48 ↗

Fit

But if there's a bunch of fur and everything,

Watch at 24:00 ↗

so like if you can fit like two finger is too loose

Watch at 25:58 ↗

your dog on don't put the e-collar on that side and the reason for that is that if they're on

Watch at 25:06 ↗

Timing a correction

like it's gonna be fast because your timing is really important for this when she gets up you

Watch at 3:21 ↗

it's not before that is the only important thing just can't be before

Watch at 3:30 ↗

You can punish it if she doesn't do it within a specific time window.

Watch at 10:43 ↗

The down at home

trainer and my dog had just got back to me and was going to test me out a little bit

Watch at 14:12 ↗

when she got home that's what i would be doing is each time with the down like pointing down like

Watch at 14:16 ↗

Handling is a skill you learn

think people don't realize part of dog training is just like learning how to be a trainer like

Watch at 1:55 ↗

i would not discourage you from that it might help like once your muscle memory is there and

Watch at 5:02 ↗

no you're good you're good no it's there's a learning process to it

Watch at 4:10 ↗

Give her a week

think the dog had been home for four hours and he was like i have to sell the dog and i was like i

Watch at 21:39 ↗

told you it takes a week

Watch at 21:44 ↗

Play and the walk

that um that that for her is just how she's gonna get like her drive out because the two ways that

Watch at 16:39 ↗

we train dogs are through the play and the walk

Watch at 16:47 ↗
In the family's own words

The goal: that Lunna listens around a small child and an elderly relative.

On film

yeah my main concern is that um i want her to listen to me

Watch at 12:23 ↗

The house rule the staff had not been following.

On film

The only thing, she's not allowed is couch.

Watch at 18:23 ↗

The owner has watched the company's store videos.

On film

I've been watching your videos on YouTube

Watch at 13:34 ↗

The owner had already told her family not to expect a robot, and the trainer agreed.

On film

i told them don't expect her to be like a robot

Watch at 20:40 ↗

The owner's plan to say her steps out loud all week, which the trainer encourages.

On film

i'm gonna call out the whole week

Watch at 4:56 ↗

A marker word from a training app, which the trainer says carried no meaning for Lunna. Whether 'my marker is yes' is the owner's line or the trainer's is not clear.

On film

just make sure you use your marker before okay my marker is yes and I can tell that that word

Watch at 8:07 ↗

I heard that from a training app

Watch at 8:27 ↗

Outcomes

What the trainers reported

She knows her commands; only her impulse needed a last tune-up.

The lead trainer, last day, at the park

On film

like honestly like this is just our tune up before she leaves she's doing really good like her

Watch at 6:06 ↗

she knows all her demands

Watch at 14:04 ↗

Impulse control improved within single sessions.

The lead trainer, in the woods session and at the park

On film

now you can see that she's definitely impulse is already better

Watch at 7:18 ↗

yeah impulse has also improved over the span of like our session

Watch at 25:34 ↗

Pulling is solved.

The lead trainer, last day

On film

The polling is pretty much not happening at this point.

Watch at 0:35 ↗

because like with me she'll never pull like she doesn't pull me at all

Watch at 0:35 ↗

She holds commands in public with him and would not break a sit in a store.

The lead trainer to the owner, at the handover

On film

That's not allowed when she's with me and we're at the store or whatever.

Watch at 3:04 ↗

She is doing great, and will be better at home once she is not drilled all day.

The lead trainer, at the first lesson and in the woods session

On film

but she's doing great she's doing great

Watch at 15:11 ↗

but luna's a great doggy and she'll be even better when she goes home and we're not drilling her all

Watch at 15:18 ↗

The down is known and getting quicker under pressure.

The lead trainer, last day

On film

she's going into it a lot quicker too

Watch at 4:58 ↗

At the September refresher, one felt correction was enough to keep her on place, and it was a good session.

The trainer at the refresher, to camera

On film

that was enough to have her like stay there

Watch at 12:49 ↗

it was a good session

Watch at 13:15 ↗

What the footage shows

At the handover, with her excited owner in her own house, she broke commanded sits repeatedly and once for the trainer, as he predicted. The owner's first corrections were late at times. The trainer asked to see it a few more times and called her basics adequate once she had done so.

On film

all right so with this she got up so she has to know like i put her in this spot okay

Watch at 7:29 ↗

i want to see you do this a couple times

Watch at 10:03 ↗

On the last day she went into a down under continuous tapping, resisted once and gave in, and held it about a minute before release, by the trainer's narration.

On film

She gave in to the pressure.

Watch at 4:40 ↗

but now that she's done it for a minute

Watch at 5:07 ↗

At the park she came and sat on a recall, and followed a 'let's go' without a fight after an earlier correction, by the trainer's narration to his colleague.

On film

makes sense luna come you can see she came up and sat next to me after we did the recall

Watch at 15:13 ↗

she didn't try to fight me that time so i said let's go and she was like oh

Watch at 15:49 ↗

At the start of the woods session she got up from a sit repeatedly and the trainer chose not to correct it.

On film

If I put her in a command and truthfully, I really should have corrected what she got up there

Watch at 1:10 ↗

But I was like, it's not worth the fight.

Watch at 1:14 ↗

At the June park session with Kelton she was not responding well to the collar until it was found 'way too loose'; once it was refitted her 'let's go' got a 'There it is. Good.', by his narration.

On film

Now I know why she wasn't really responding to the e-collar that well. Way too loose.

Watch at 11:52 ↗

Luna, let's go. Let's go. There it is. Good.

Watch at 13:14 ↗

On 28 September she was back for what the trainer calls a refresher. She held place while the trainer worked at a desk, got off it during a phone call, and after the exercise was restarted and two corrections, stayed, by the trainer's narration.

On film

hello i'm here with luna chanel she's here for our refresher program um we're working on place

Watch at 0:02 ↗

So I got a phone call and I wasn't able to correct her when she got off. So let's do this again.

Watch at 9:41 ↗

that was enough to have her like stay there

Watch at 12:49 ↗

The recordings establish what was said, not what the dog did. All of the above is narration, and none of it has been checked against the video.

How it ended. Lunna went home.

The ideas Lunna's case runs on

ONE TEAM. MORE WAYS TO UNDERSTAND THE WORK.

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