The answer
Because it works. In twelve dogs' files the trainers explain a growl, a bluff, a scream, mouthing, barging, whining or pulling the same way: the behaviour gets the dog something. The person leaves, the handling stops, the collar comes off, the walk moves on, or he gets where he was pulling to. A behaviour that pays gets repeated. 'If they leave, what does that tell him? ... That strategy worked' (Bo). 'He's doing that because he thinks that that works' (Bun). 'It's worked for him for a couple of years at least' (Egg). 'By pulling, I'm getting what I want' (Zeus's trainer, speaking as the dog).
What's said on film about the fix is just as consistent: the strategy has to pay nothing. The person doesn't leave. Astro's trainer stands in the kennel doorway through the barking and bluffing, and says his one mistake was pulling his hand back. Bo's crate is opened by two staff members Bo had trouble with, and neither backs off. The ask is still completed: Bun 'still has to do it' after mouthing. Stormy isn't put down while she growls in someone's arms. Whiskey's walk doesn't move on while she whines. A pressure standoff ends only on the right answer, because 'the opposite lesson' is that thrashing makes the pressure go away (Drago). Mazi's trainer won't turn the collar down 'and give him ... what he wants' just because he screamed. Then the thing the dog wanted becomes the payment for the opposite behaviour. Stormy is put down the moment she's quiet ('what does she want?'). Whiskey moves on when she's calm. Drago gets freedom and play the instant he sits. Egg learns that 'cooperating with me works'.
Owners are the ones most often shown paying the strategy, and not out of carelessness. Major's owner corrected him, he screamed, and she took the collar off and comforted him. His trainer told her he 'got exactly what he wanted' and would do it again. Louie's trainer says the usual reaction to a dog's shriek is 'I'm so sorry', and that apologising and stopping is what keeps the noise coming. Louie's family puts it in their own words: it's easy to mistake a protest screech for real distress.
The cautions come from the same trainers. A shriek is read as protest unless there's reason to think otherwise, and they give such reasons. Louie's trainer has 'seen people go too far'. Mazi's trainer says the dog 'might be being dramatic ... he also might not be', then changes his own approach a few minutes later. Major's screaming episode happened on a prong collar with an extra link added. Drago's trainer stops asking for anything once the hard sit has landed, so the lesson can settle. What the files do not show is an owner being told to provoke a growl at home. The trainers work the hard version themselves, sometimes in bite protection. The owner's part is not to reward it: don't back off, don't comfort, don't lower the correction because he complained, don't move on while he whines. Wait for quiet, then give him what he wanted.
What to do
When your dog growls, screams, mouths or whines to make something stop or to get somewhere, don't let that be what ends it. Don't back away, apologise, take the equipment off or move on (watch 02:46; watch 10:04; watch 24:25; watch 07:13). Finish what you asked (watch 32:32). Then give him the thing he wanted the moment he's quiet or does it right: put him down, walk on, release him (watch 60:16; watch 03:14; watch 13:09). If someone new has to handle or crate him, be there the first time and don't let them back off (watch 10:00). If a scream sounds like real pain, check the equipment and ask your trainer before carrying on (watch 07:19; watch 24:25).
What the trainers say
but he hasn't tried to do that yet I don't think that he's serious about it fully yet in this scenario so he's kind of doing bluffing behaviors that work for him it makes the person go away it gives him the output the outcome that he wants so when we make it not work he has to change strategies
this time you may have noticed I made a mistake it's a natural thing where when a dog you know kind of like any creature it looks like they're going to potentially attempt violence you draw your hand away which is not the point in this exercise, so that was a mistake. But that time I didn't and it had a better effect.
Because panicking and rolling around on the ground is not a solution to his issue, and he needs to know that.
you don't have to like freak out on the dog you can just give a little bit of pressure don't give in to them kind of like playing because that's a learned behavior if they think that that works and they'll keep doing it
the important thing is that when he bit me I didn't do anything to retaliate so I did not punish it and then additionally I didn't move
doesn't think very much about biting me anymore yeah uh no um well because it didn't work right nothing happened i didn't like run away i didn't whip my hand away he didn't get what he wanted
when does it go away when they get to the thing right so the pulling is reinforced yeah they got positively reinforced because they got to the thing and they also got negatively reinforced because the pressure turned off when they pulled
when they put pressure on him uh he has learned that he can make it stop he can make it go away
up by growling at them and then like he gets to get out of it he gets out of the whole interaction he doesn't get punished he must be punished so you you have to punish him when he does that
to maintain it you just can't allow it right so ideally the first time you have someone else put him in a crate um and i would run some practice with you with it is you be there also and if he goes to growl and don't do that right you tell him and then you don't let the other person back off. Because if they leave, what does that tell him? Yeah, tell them it worked. That strategy worked.
leave because he growled, if he like gets to go home or doesn't have to go in the crate or doesn't have to do something because he growled or bared his teeth or did something like that, then he'll do it over and over and over again.
hand a little bit there it is and then just do like a like uh instead of um like an authoritative thing just do like a like just kind of disappointed like dude why are you doing that
specific behavioral issues like this but we typically do something like this in a few phases we don't just go in and punish the behavior we try to change their emotional state surrounding the the thing
Did not want any parts of us and he does have a tendency to use his mouth because he thinks that like hey That's that's the solution to get out of the pressure say as an example for like a down Is it is that if he just uses his mouth people will get scared and they won't make him do anything, right?
regardless of motivations here um what he did was he put his mouth on me to make me stop right and he cannot learn a lesson about that along the lines of if I put my mouth on them they stop right it cannot ever work for him right it has to be punished
But yeah, like that can never be a lesson he learns. He has to learn the opposite lesson. Hey, like, I put my mouth on people, I get punished, and I still have to do it, right?
the opposite lesson that he could learn one that we really don't want him to learn is oh i um i freak out i you know yank and throw and jump all over the place i jump all over him and the pressure goes away
Right all too often dogs learn that lesson, and we don't want Drago to learn that we want him to learn instead. Oh, okay Wait, I sat and then all of a sudden everything was gone
Um, um, he started to try to grind in his old strategy, which used to work for him at some point
But he tried his strategy for a second. It didn't work
the treat there, he growled at me cause he was like, give me the treat. Right. Um, that's his response when he wants something or when he doesn't want something, right. If he doesn't want to do what you asked him to do, he growls.
But it's worked for him for a long time. He's not a puppy. It's worked for him for a couple of years at least, right? Right. So we have to backtrack that and make it where he sees that doesn't work. But cooperating with me works and then we're going to have lots of fun together. We're buddies.
he could be like right it's not aggression it's not fear it's not pain it's just he's irritated
i've gotten used to it yeah and it's manipulation tool so like dogs will do it all the time like my dogs will still try it every once in a while where they'll go well i didn't want to do that and you just made me do it so i'm gonna make a noise because what happens usually is if a person and hears a dog go or something the dog person goes i'm so sorry and they stop right so because they think they hurt the dog right yeah um in reality most of the time right uh you know i have seen people go too far and like cause like stress too much stress and stuff but like in most cases it's the dog going man i don't want to do that
that we call it a prediction error in his mind he goes he predicts that I'm going to react a certain way because maybe 10 people did it that way
like the worst thing is just people don't realize it the worst thing to do is give in to that stuff because then they just repeat
can add stress that's okay you can add stress as long as they have a way to get out of the stress later
avoid okay and so and so let me tell you something he got what he wanted he got exactly what he wanted when you took it off when you let him when you let him go and you didn't correct him right yeah he got what he wanted and guess what he's going to do it again
you just rewarded that behavior for him you just said oh when you yell and scream I'm gonna pick you up oh so he's gonna do it again
he's gonna do it again he's like oh if i do that mommy's just gonna hold me and kiss me
that was good that was a good correction on mom's part yesterday she was um she was reluctant about using the prong collar and it's because um she went to correct him over the weekend and he freaked out and she thought she she was hurting him but what he was really doing is not wanting to accept a correction
yeah the more he cried so if he were to try to do that again you say nope and you leash pop yeah because that's him trying to get away from the discipline
And in which case, I don't want to crank it down and give him like, you know, what he wants. And he'll be like, yeah, I screamed a couple of times and, you know, now I get to do what I want.
his urge was to pull when i like pull back so we don't want to actually negatively reinforce for something. So changing my approach where I'm going to let her freak out.
that Samson has learned along the way in his life is that he can bully people into getting the things that he wants. If he doesn't want to do something, just bully him. If he wants to do something, just bully him until they let him get access to what he wants.
he is learning that no matter where he's at whether it's here or out he can't just bully his way into getting things the way he wants them to be
times what will happen is they will learn that a strategy works so when she growls she gets put down then she's like that worked i'm gonna do that again
That's what, we're just gonna keep holdin' her, and if she struggles or growls, she doesn't get to go down.
Well, think about it like this, what does she want?
from where she's already doing that and it's a successful strategy because I bet you every time she did that she got what she wanted they left her alone
then they can't just whine and whine and whine just because they don't want to stay in that spot. So we have to do exposure. We have to teach her that that's not something that we can do and that that does not result in us just moving forward and doing things, but if she stays calm, then we can move on.
just we just have to keep repeating so that the dogs learn that the behavior does not get what they want we're not going to just move forward and move out of the area and stop like standing just because she's being pushy about it
Well, the thing with pulling is that basically when a dog pulls, they're basically finding that by pulling, I'm getting what I want and that my experience is better than if I don't pull.
if you start letting a dog pull, they'll start to test your limits more and more.
How it looks, dog by dog
Astro
Astro is the clearest demonstration, because his trainer narrates the theory while he does it. At the start Astro barks and bluffs at the kennel, bites during handling, and panics and rolls under leash pressure. The trainer names each one as a strategy that had always worked: the bluff 'makes the person go away'. So he stays in the doorway, neutral, doing 'nothing at all that he expects'. He admits on camera that he drew his hand back once when Astro looked ready to bite, and calls that a mistake because it confirmed the prediction. On a walk a few days later Astro bites while the prong is being fitted. The trainer says he didn't retaliate and didn't move. He was wearing protective gloves, which is what made staying still possible. When Astro panics under leash pressure, the trainer holds the same light pressure, adds no force, and releases the moment Astro sits. At the owner update a month later he sums it up: the bite 'didn't work', so Astro 'doesn't think very much about biting me anymore'. The shift he points to is small and physical: the first sniff, a little tail, a drink of water.
On film
but he hasn't tried to do that yet I don't think that he's serious about it fully yet in this scenario so he's kind of doing bluffing behaviors that work for him it makes the person go away it gives him the output the outcome that he wants so when we make it not work he has to change strategies
the important thing is that when he bit me I didn't do anything to retaliate so I did not punish it and then additionally I didn't move
Because panicking and rolling around on the ground is not a solution to his issue, and he needs to know that.
doesn't think very much about biting me anymore yeah uh no um well because it didn't work right nothing happened i didn't like run away i didn't whip my hand away he didn't get what he wanted
sniffed me until right now he's finally starting to sniff you saw the tail go a little bit
Bo
Bo's crate aggression is handled in two settings, and they don't sound the same. At the facility, Kelton has the two staff members Bo growled at the day before, Christian and Connor, open the crate and put a hand in. They hold it there, mark the growl with a 'disappointed' sound rather than an authoritative one, ask for a sit, and take him out. With Connor a look-away is accepted as the win. Kelton frames the goal as changing Bo's emotional state, not just punishing the behaviour. On the store field trip filmed for the owners, the same trainer says that with unfamiliar people who put pressure on him, Bo 'has learned that he can make it stop' by growling, and that the growl 'must be punished', clearly and with the markers. At the handover after Bo's return stay, the rule becomes the owner's job: the first time someone new crates him, be there, let them do it, and don't let them back off, because if they leave 'that strategy worked'. The same instruction is given for the cousin who will keep him.
On film
hand a little bit there it is and then just do like a like uh instead of um like an authoritative thing just do like a like just kind of disappointed like dude why are you doing that
good so that time he actually looked away from Connor so go ahead and close
up by growling at them and then like he gets to get out of it he gets out of the whole interaction he doesn't get punished he must be punished so you you have to punish him when he does that
to maintain it you just can't allow it right so ideally the first time you have someone else put him in a crate um and i would run some practice with you with it is you be there also and if he goes to growl and don't do that right you tell him and then you don't let the other person back off. Because if they leave, what does that tell him? Yeah, tell them it worked. That strategy worked.
would make sure to do is when you go to drop him off um tell her the stuff that i just told you
Bun
Bun's trainer explains his first week this way: fine with Christian, hard stares, snapping and growling at everyone else, and a habit of using his mouth 'to get out of the pressure', because 'people will get scared and they won't make him do anything'. When Bun puts his mouth on the trainer's arm during a down, the trainer punishes it, and says afterwards that the punishment was for the mouth, not part of teaching the down. He sorts mouthing by motive. Play and fear mouthing are 'not a big deal'. Mouthing to make the person stop 'cannot ever work for him', whatever is behind it. And the ask is still completed. For the rest of the session he guides the down with his foot rather than his hands.
On film
Did not want any parts of us and he does have a tendency to use his mouth because he thinks that like hey That's that's the solution to get out of the pressure say as an example for like a down Is it is that if he just uses his mouth people will get scared and they won't make him do anything, right?
regardless of motivations here um what he did was he put his mouth on me to make me stop right and he cannot learn a lesson about that along the lines of if I put my mouth on them they stop right it cannot ever work for him right it has to be punished
But yeah, like that can never be a lesson he learns. He has to learn the opposite lesson. Hey, like, I put my mouth on people, I get punished, and I still have to do it, right?
Drago
On an early park outing Drago fights leash pressure over a sit for more than two minutes. The trainer says it was meant as negative reinforcement, not punishment, and judges it by the lesson Drago leaves with. If he thrashes and the pressure goes away, he learns to thrash. If he sits and it all vanishes into freedom and fun, he learns to sit. The trainer tells viewers it probably looked like yanking but he barely used any pressure. Then he deliberately asks for nothing more, so Drago isn't overwhelmed and can 'put it together mentally'. In the continuation Drago tries 'his old strategy, which used to work for him at some point'. It doesn't work, and he's released the moment he sits.
On film
the opposite lesson that he could learn one that we really don't want him to learn is oh i um i freak out i you know yank and throw and jump all over the place i jump all over him and the pressure goes away
And just so you know, it probably kind of looked like I was yanking him around a lot there. And I barely put any pressure at all.
and the reason for that is because the last thing I want to do is overwhelm him overwhelm his capacity I want him to learn that lesson and have time to put it together mentally
Um, um, he started to try to grind in his old strategy, which used to work for him at some point
Egg
He growls to get a treat, and growls to refuse a request or to make people leave him alone. He has bitten the trainer's hand doing it. On film he growls over a piece of salmon and doesn't get it. Two long down sequences go through refusal to compliance, and each ends in a big celebration and play. The trainer says both halves at once: the growl has to be made not to work, and cooperation has to be what works. He puts the stakes in welfare terms: a dog who refuses all handling won't get proper veterinary care, and clients have asked for dogs like Egg to be put down.
On film
the treat there, he growled at me cause he was like, give me the treat. Right. Um, that's his response when he wants something or when he doesn't want something, right. If he doesn't want to do what you asked him to do, he growls.
But it's worked for him for a long time. He's not a puppy. It's worked for him for a couple of years at least, right? Right. So we have to backtrack that and make it where he sees that doesn't work. But cooperating with me works and then we're going to have lots of fun together. We're buddies.
egg needs to be able to go to the vet and do other stuff you know otherwise he's not going to get proper medical care
Louie
Louie shrieks when he's corrected. On the owner walk the family hear it live. His trainer tells them it's irritation, not aggression, fear or pain, and calls the noise a tool dogs use because people apologise and stop. Not reacting creates a prediction error, and after enough failures the dog stops trying it. He adds the caveat himself: 'i have seen people go too far'. The same idea comes up again for the vet. Louie screeches there and is sedated for handling, and the trainer says 'he thinks it works and it does'. He offers to attend a visit and handle Louie through it. That visit was never filmed. One of the family draws the line in their own words, between a screech because he doesn't want to do something and a dog truly under duress.
On film
he could be like right it's not aggression it's not fear it's not pain it's just he's irritated
that we call it a prediction error in his mind he goes he predicts that I'm going to react a certain way because maybe 10 people did it that way
Again he thinks it works and it does
I think it's really easy to conflate, like, you know, the dog doing a screech because, you know, they don't want to do this thing with, like, this dog is truly, like, under duress.
Major
Major's file has the owner's version of this concept, told three times. At home after the program, his owner corrected him on the prong, he screamed, and she took it off and comforted him. At the next visit the trainer finds she had also added a link, which changes how the collar sits. The trainer's reading is that the screaming was avoidance. He 'got exactly what he wanted', 'mommy's just gonna hold me and kiss me', and he'll do it again. The instruction is to keep the correction going: 'nope' and a leash pop each time he tries to get away from the discipline. The link is taken back out and the fit re-checked. At a later visit some links are found to have caught his hair. The owner's reluctance is treated with sympathy ('she thought she was hurting him'), but the relapse is put down to the rescue.
On film
avoid okay and so and so let me tell you something he got what he wanted he got exactly what he wanted when you took it off when you let him when you let him go and you didn't correct him right yeah he got what he wanted and guess what he's going to do it again
Did you put another chain on there?
that was good that was a good correction on mom's part yesterday she was um she was reluctant about using the prong collar and it's because um she went to correct him over the weekend and he freaked out and she thought she she was hurting him but what he was really doing is not wanting to accept a correction
yeah the more he cried so if he were to try to do that again you say nope and you leash pop yeah because that's him trying to get away from the discipline
cut because i think that some of the links grabbed his hair
Mazi
Mazi screams on the e-collar during a park walk. His trainer thinks aloud on camera about whether it's drama, and says he won't turn the collar down just because of it. That would teach Mazi that screaming a couple of times gets him his way. A few minutes later Mazi screeches at a passing child and pulls against the trainer's pull-back. The trainer changes approach: he stops pulling back, because that could reinforce the pull, lets Mazi 'freak out', and turns the collar down. The reason he gives is about the dog's learning, not the protest. It's the one file where the rule and its limit appear together within a few minutes.
On film
That's, I mean, if he, gosh, he might be being dramatic too, but, you know, he also might not be.
And in which case, I don't want to crank it down and give him like, you know, what he wants. And he'll be like, yeah, I screamed a couple of times and, you know, now I get to do what I want.
his urge was to pull when i like pull back so we don't want to actually negatively reinforce for something. So changing my approach where I'm going to let her freak out.
Samson
Samson's trainer names the strategy as bullying for access. Samson pushes, growls and barges, and people give way, whether he wants something or wants out of something. The trainer says this will get him put down if it doesn't change. The session is mostly silent door work: blocking him from busting through, with 'no', 'eh-eh' and 'move out the way'. The growl at the leash is 'the issue' because Samson has bitten this trainer before. It ends with the aim that bullying stops working 'here or out', and a remark that the trainer's protective gear is hot. The Samson arc notes that this diagnosis sits beside a separate account of his triggers, and the two aren't reconciled on camera.
On film
And that growl that's the issue because he has bitten me before and I can't have that go
that Samson has learned along the way in his life is that he can bully people into getting the things that he wants. If he doesn't want to do something, just bully him. If he wants to do something, just bully him until they let him get access to what he wants.
he is learning that no matter where he's at whether it's here or out he can't just bully his way into getting things the way he wants them to be
Stormy
Stormy is a young puppy who has never growled at her owner, and it shows the concept at its earliest. She growls when picked up. The owner links this to being restrained by a family member. The trainer's explanation is that a strategy that works gets repeated: growl, get put down. So he shows the fix. Keep holding her, don't put her down while she struggles or growls, and as soon as she's quiet say 'okay' and put her down quickly. It's set as homework for the week, for everyone in the family and then visitors. The owner asks whether to give a treat for it, and the trainer's question in reply is the concept in one line: 'what does she want?' Being put down is the reward. In the same lesson he reframes the household's older dog, Stella: her snapping at the vet and groomer is not an anxiety disorder but 'a successful strategy', because they left her alone.
On film
times what will happen is they will learn that a strategy works so when she growls she gets put down then she's like that worked i'm gonna do that again
That's what, we're just gonna keep holdin' her, and if she struggles or growls, she doesn't get to go down.
Well, think about it like this, what does she want?
from where she's already doing that and it's a successful strategy because I bet you every time she did that she got what she wanted they left her alone
Whiskey
Whiskey is a nervous dog who whines and pulls when she's made to stand still in a store. The trainer stands in one spot and moves on only when she's quiet, lengthening the stops as she improves. He explains the stakes for a nervous or herding-type dog: without learning to settle, 'her nerves are going to stay pretty high'. Two weeks later, in another store, he reports she's 'not immediately whining just because i stopped'. The concept is the same, but the strategy is gentler here. It's a whine rather than a growl, and the thing she wants, moving on, is simply what she gets for being calm.
On film
then they can't just whine and whine and whine just because they don't want to stay in that spot. So we have to do exposure. We have to teach her that that's not something that we can do and that that does not result in us just moving forward and doing things, but if she stays calm, then we can move on.
to settle then her nerves are going to stay pretty high
she was trying to whine and bark because she didn't want to stay in that one spot
so we're working on that as well we've been working on it with different scenarios and she's doing a lot better as you can see she's not immediately whining just because i stopped
Zeus (March 2026)
For Zeus the strategy is pulling, which his owner describes as the thing she can't fix. The trainer explains it from the dog's side: pulling gets him what he wants, and his walk is better when he pulls. So the job is to reverse that. Pulling means nobody enjoys the walk, and not pulling means it's 'great for both of us'. He adds that a dog allowed to pull will test the limits more and more. The exercise he teaches is a U-shaped walk on a short leash, with a correction if Zeus pulls into the turn. Astro's trainer describes the same thing in theory terms at his owner meeting: pulling is rewarded twice, once by reaching the thing and once by the pressure turning off.
On film
Well, the thing with pulling is that basically when a dog pulls, they're basically finding that by pulling, I'm getting what I want and that my experience is better than if I don't pull.
if you start letting a dog pull, they'll start to test your limits more and more.
unhook him here. So you're going to want a shorter leash for this.
when does it go away when they get to the thing right so the pulling is reinforced yeah they got positively reinforced because they got to the thing and they also got negatively reinforced because the pressure turned off when they pulled
Why it works
As the trainers explain it: a behaviour that ends pressure, or gets the dog something, is reinforced and repeated. 'That's a learned behavior if they think that that works and they'll keep doing it' (watch 11:56). The same logic makes pulling doubly rewarding: the dog reaches the thing, and the pressure turns off (watch 13:06). Two trainers name the counter as prediction error. The dog expects the person to react as others have (leave, apologise, pull back), and when that doesn't happen the strategy fails. 'Where all the learning happens you can think of it as the wait what moment' (watch 09:02). 'He predicts that I'm going to react a certain way because maybe 10 people did it that way' (watch 25:29). Astro's trainer says the change shows on the next trial, after the dog has returned to baseline (watch 10:33). Drago's trainer ties it to negative reinforcement: the pressure has to end on the right answer, because whatever ends it is what's learned (watch 12:48). Stormy's trainer adds the second half: take what the dog was trying to get and make it the payment for the opposite behaviour (watch 60:16). Egg's trainer says the same about cooperation (watch 19:49).
Inferred, not stated by any trainer: the files treat very different behaviours (a fear bite, a scream on a collar, a puppy's growl in someone's arms, whining in a store aisle, pulling) as one mechanism, and the trainers never say which of them are driven by fear and which by frustration or habit. The mechanism as they state it doesn't depend on that, which is presumably why they apply it across the board. The limits they place on it (protest versus real distress, easing off after the lesson lands) are stated case by case, not as a rule.
Where the trainers differ
Protest or pain: how firmly to read a scream as protest.
One view
Read it as protest and don't stop. Louie's trainer: 'it's not pain it's just he's irritated', and apologising teaches the noise works. Major's trainer: he 'freaked out' because he didn't want to accept a correction, not because he was being hurt. Louie's trainer on the vet: 'the worst thing to do is give in to that stuff'.
On film
he could be like right it's not aggression it's not fear it's not pain it's just he's irritated
that was good that was a good correction on mom's part yesterday she was um she was reluctant about using the prong collar and it's because um she went to correct him over the weekend and he freaked out and she thought she she was hurting him but what he was really doing is not wanting to accept a correction
like the worst thing is just people don't realize it the worst thing to do is give in to that stuff because then they just repeat
Another view
The same files hold the qualifications. Louie's trainer has 'seen people go too far'. Mazi's trainer says 'he also might not be' being dramatic, and later lowers the collar and stops pulling back for a reason about the dog's learning. In Major's screaming episode the owner had added a link to the prong, and at a later visit links had caught his hair. So there was an equipment fault alongside the behaviour the trainer read as avoidance. The trainers don't list the signs that separate protest from genuine distress.
On film
i've gotten used to it yeah and it's manipulation tool so like dogs will do it all the time like my dogs will still try it every once in a while where they'll go well i didn't want to do that and you just made me do it so i'm gonna make a noise because what happens usually is if a person and hears a dog go or something the dog person goes i'm so sorry and they stop right so because they think they hurt the dog right yeah um in reality most of the time right uh you know i have seen people go too far and like cause like stress too much stress and stuff but like in most cases it's the dog going man i don't want to do that
That's, I mean, if he, gosh, he might be being dramatic too, but, you know, he also might not be.
his urge was to pull when i like pull back so we don't want to actually negatively reinforce for something. So changing my approach where I'm going to let her freak out.
Did you put another chain on there?
cut because i think that some of the links grabbed his hair
After the strategy fails: press on, or stop.
One view
Keep going until the dog complies, every time. Major 'doesn't have a choice but to listen'. Whiskey's stops are repeated and lengthened. Bun 'still has to do it'.
On film
and it's like no you don't have a choice but to listen to what i have to say you're not hurting
just we just have to keep repeating so that the dogs learn that the behavior does not get what they want we're not going to just move forward and move out of the area and stop like standing just because she's being pushy about it
Another view
Once the right answer has come, stop asking. Drago gets no more commands for the rest of the walk, because drilling a hard lesson would overwhelm him. Stormy's pick-up work is ended because she's tired. These aren't really opposed, since both hold the line until the right answer. But they differ on what comes after it, and the files don't reconcile them.
On film
and the reason for that is because the last thing I want to do is overwhelm him overwhelm his capacity I want him to learn that lesson and have time to put it together mentally
tired now good girl so I wouldn't push that right because then you're like pushing for no reason
Common owner mistakes
- Taking the equipment off and comforting the dog after he screams at a correction.
On film
you just rewarded that behavior for him you just said oh when you yell and scream I'm gonna pick you up oh so he's gonna do it again
Major · Watch at 10:04 ↗ he's gonna do it again he's like oh if i do that mommy's just gonna hold me and kiss me
Major · Watch at 18:46 ↗ - Apologising and stopping when the dog shrieks.
On film
i've gotten used to it yeah and it's manipulation tool so like dogs will do it all the time like my dogs will still try it every once in a while where they'll go well i didn't want to do that and you just made me do it so i'm gonna make a noise because what happens usually is if a person and hears a dog go or something the dog person goes i'm so sorry and they stop right so because they think they hurt the dog right yeah um in reality most of the time right uh you know i have seen people go too far and like cause like stress too much stress and stuff but like in most cases it's the dog going man i don't want to do that
Louie · Watch at 24:25 ↗ - Letting a growl end the interaction, including a new carer or visitor backing off.
On film
leave because he growled, if he like gets to go home or doesn't have to go in the crate or doesn't have to do something because he growled or bared his teeth or did something like that, then he'll do it over and over and over again.
Bo · Watch at 2:56 ↗ from where she's already doing that and it's a successful strategy because I bet you every time she did that she got what she wanted they left her alone
Stormy · Watch at 50:59 ↗ - Putting the dog down, or letting go, while he's still growling or struggling.
On film
times what will happen is they will learn that a strategy works so when she growls she gets put down then she's like that worked i'm gonna do that again
Stormy · Watch at 58:01 ↗ - Letting the dog pull, or pulling back against him, so pulling keeps paying.
On film
if you start letting a dog pull, they'll start to test your limits more and more.
Zeus (March 2026) · Watch at 23:42 ↗ his urge was to pull when i like pull back so we don't want to actually negatively reinforce for something. So changing my approach where I'm going to let her freak out.
Mazi · Watch at 7:07 ↗ - Pulling your hand back when the dog looks as if he might bite (a mistake a trainer admits to on camera).
On film
this time you may have noticed I made a mistake it's a natural thing where when a dog you know kind of like any creature it looks like they're going to potentially attempt violence you draw your hand away which is not the point in this exercise, so that was a mistake. But that time I didn't and it had a better effect.
Astro · Watch at 7:16 ↗ - Adding a link to a prong collar, changing the fitted size.
On film
Did you put another chain on there?
Major · Watch at 7:19 ↗
Questions owners ask
My dog screams when I correct him. Am I hurting him?
The trainers in these files usually read a scream on a mild correction as protest. Louie's trainer calls it irritation, 'not pain', and Major's trainer says Major was trying to get away from the correction. They're firm that apologising and stopping teaches the dog the noise works. But they also say it isn't always protest. Louie's trainer has 'seen people go too far'. Mazi's trainer says the dog 'also might not be' being dramatic, and changes his own approach. In Major's case the owner had added a link to the prong, and hair was later found caught in it. Check the fit first, and if you can't tell, ask your trainer before carrying on or stopping.
On film
he could be like right it's not aggression it's not fear it's not pain it's just he's irritated
That's, I mean, if he, gosh, he might be being dramatic too, but, you know, he also might not be.
Did you put another chain on there?
Should I back off when my dog growls at me?
The trainers' view is that backing off is what keeps the growl going: 'if they leave, what does that tell him? ... That strategy worked' (Bo). The hard version of not backing off is done by trainers, sometimes in protective gear, with dogs who have bitten. What owners are told is to stage things so a growl can't pay. Be there the first time someone new crates or handles him, and don't let that person back off. If you're facing a dog who might bite, that's a job to do with your trainer, not alone.
On film
to maintain it you just can't allow it right so ideally the first time you have someone else put him in a crate um and i would run some practice with you with it is you be there also and if he goes to growl and don't do that right you tell him and then you don't let the other person back off. Because if they leave, what does that tell him? Yeah, tell them it worked. That strategy worked.
the important thing is that when he bit me I didn't do anything to retaliate so I did not punish it and then additionally I didn't move
Should I give my dog a treat when he stops growling?
Stormy's owner asked exactly this. The trainer's answer was a question: what does she want? She wanted to be put down, so being put down the moment she's quiet is the reward. The same pattern runs through the other files. Whiskey moves on when she's calm, and Drago gets freedom the instant he sits. The payment is whatever the dog was trying to get with the growl or the whine.
On film
Well, think about it like this, what does she want?
then they can't just whine and whine and whine just because they don't want to stay in that spot. So we have to do exposure. We have to teach her that that's not something that we can do and that that does not result in us just moving forward and doing things, but if she stays calm, then we can move on.
Why does my dog whine when we stop on a walk?
Whiskey's trainer's reading: she wants to keep moving, and if whining gets the walk moving again she'll keep whining. He stands still and moves on only when she's quiet, and makes the stops longer as she improves. For a nervous dog he says learning to settle is what brings the nerves down. Two weeks later she no longer whined 'just because i stopped'.
On film
to settle then her nerves are going to stay pretty high
so we're working on that as well we've been working on it with different scenarios and she's doing a lot better as you can see she's not immediately whining just because i stopped
Why won't my dog stop pulling?
Because pulling pays twice: he gets to the thing, and the pressure stops when he gets there (Astro's trainer). Zeus's trainer says it from the dog's side: 'by pulling, I'm getting what I want'. His fix is to make pulling mean the walk isn't good and not pulling mean it's great, using a U-shaped walk on a short leash. He adds that a dog allowed to pull tests the limits more and more.
On film
when does it go away when they get to the thing right so the pulling is reinforced yeah they got positively reinforced because they got to the thing and they also got negatively reinforced because the pressure turned off when they pulled
Well, the thing with pulling is that basically when a dog pulls, they're basically finding that by pulling, I'm getting what I want and that my experience is better than if I don't pull.
The lesson
The goal
Footage-reading objective: for any recurring unwanted behaviour, identify what it gets the dog, what the handler on film does so that it gets nothing, and what the dog receives when it does the opposite.
Learn first
See it done
- A trainer stands neutral in a displaying dog's kennel doorway and explains why he doesn't leave. Watch at 10:39 ↗
- A pressure standoff judged by which lesson the dog leaves with, then no further commands. Watch at 12:48 ↗
- Standing still in a store until a nervous dog stops whining; moving on as the reward. Watch at 3:14 ↗
- An owner shown how her rescue of a screaming dog paid the scream. Watch at 6:09 ↗
The drill
As run on film for Stormy, a young puppy with no bite history (watch 55:51): the owner picks her up; if she struggles or growls she keeps being held; the moment she's quiet the owner says 'okay' and puts her down quickly; this is repeated all week, by everyone in the family and then by visitors. As run on film for Whiskey (watch 03:14): the handler stops, waits without moving on while she whines, moves on when she's calm, and makes the stops longer as she improves. As a footage-reading exercise, take the demonstrations above and for each one write down the dog's strategy, what it used to get, what the handler does instead, the release criterion (quiet, a sniff, a look-away, a sit), and what the dog gets at the end. Then note where the handler eases off and the reason given (Mazi watch 07:07; Drago watch 16:50). This is for reading footage, not a prescription for handling a dog that may bite. That work belongs with the dog's trainer.
Watch out for
- Ending the pressure while the dog is still protesting, so the protest is what gets paid.
- Comforting or apologising after a scream.
- Pulling a hand back from a dog who looks ready to bite, which the trainer on film calls a mistake.
- Reading every scream as protest without checking equipment fit.
- Drilling the exercise over and over after the dog has given the right answer.
Check yourself
Your dog growls when you lift him off the sofa and you put him straight down. What did he learn, and what would the trainers on film have you do instead?