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Markers, words and criteria · Keep the marker charged

Why has 'no' stopped working on my dog?

A 'no' only works because something followed it before; say it often enough with nothing behind it and it goes flat like a phone battery, and the fix is to back it again.

The answer

Because a correction word has no power of its own. What the trainers say, in lesson after lesson and across at least a dozen handlers' cases, is that 'eh', 'uh-uh' or 'nope' means something to a dog only because something the dog did not like has followed it before. Kelton puts it to Sage's family plainly: the reason it means something to her is that it was the word and then the collar, so the word has come to mean the collar - "Um, but that can lose charge, like a battery, over time."

The battery is the picture nearly every handler reaches for. Roxy and Ramsey's trainer: a brand-new phone that dies two days later "if you don't back it up regularly." Finn's handover: "if you don't charge your phone his conditioned punisher that uh-uh will die." Hattie goes home "with a fully charged uh-uh. Because it's like a battery." The other picture is a parent's countdown: a mother who counts three, two, and whose one has always meant trouble - until the day she reaches one and says 'never mind', and the whole countdown is worth less. It is told to Stormie's, Dutchess's, Roxy's, Levi's, Josephine's and Bandit's families (to Bandit's owner: if nothing bad happens at three, 'the counting is a joke'), and Max's owner is told she cannot be the little boy who cried wolf.

So when 'no' stops working, the explanation on film is almost always that something stopped following it. The trainers predict the exact way this happens after a dog goes home. The word alone works beautifully at first, because the program has just charged it, and that is when owners stop backing it: they feel bad using the collar, or they think the word is enough now. Connor tells Deuce's family it will look really good for a couple of weeks "and then it'll kind of like start to like go downhill over time." Levi's owner lived it: at the follow-up the trainer's reading is that Levi noticed that when she said 'eh', nothing happened. Hattie's adopters lived a version of it too: at a follow-up after she hurt their cat, the trainer finds 'enough' still working on small things and reads the battery as weak - "it works sometimes for some things but the battery's not charged up enough to work for the like some major stuff where it matters." Two other ways to drain it are named: saying the word and not following through because it no longer seemed worth it, and using the collar's beep or vibrate in place of the backing, which replaces the word rather than supporting it.

The repair given on film is to recharge it: say the word, and if the dog ignores it, make something follow - every time, for a while. Bo's follow-up is the clearest: "we need to recharge the nope." With what, and for how long, were settled by Kelton on 23 Sep 2026: the word must be backed by something - the e-collar is the easiest, most nuanced and arguably most humane way, but many kinds of aversive can work, depending on what the dog responds to - and how long is context-dependent. The time figures - two weeks, three or four weeks, the first month - are their estimates for particular families, not measurements.

The payoff, when the word is charged, is on film too. Kelton shows where a charge comes from with Bandit: an 'ah ah' turns him on a recall where the collar has never been used, because the word was built on the sit and in the kennel and now predicts pressure (watch 44:02). Bullet works a long park session with the collar on and never touched; Dolce's handler runs a session on the verbal alone; Teddy holds his place on 'uh-uh' with no collar. Several trainers call the charged 'no' the most important thing a dog can go home with - Fiona's trainer ranks it above recall, and Roman's says he would never send a dog home without it.

(Inferred, not said: 'it stopped working' is usually a report about the handler rather than the dog. Nobody on film tests that claim against a dog whose marker was properly maintained and failed anyway.)

Angier K9 is a family-owned, play-based Board & Train serving Angier, Raleigh and the Triangle, with three full owner lessons.

What to do

Say the word once. If the dog stops, you are done. If he does not, follow through with whatever your trainer has set up for your dog - and do it every time for the first weeks home, even though the word alone seems to be working, because that is exactly when it starts to drain. Always say the word first and use the tool second; do not use the beep or vibrate in place of the word. If the dog does not look briefly like a child who got in trouble, it did not land.

What the trainers say

before when she's heard and the reason it means something to her is because it was and then this so then in her mind what does any this right it means the e-collar right

Kelton · Sage · Watch at 15:54 ↗

Um, but that can lose charge, like a battery, over time.

Kelton · Sage · Watch at 16:11 ↗

she's going to come home with a really strong conditioned punisher, is what that's called. So that marking word, that eh-eh, is a conditioned punisher. It's conditioned because it's through association.

Kelton · Sage · Watch at 41:17 ↗

last time is that the ant is like a phone battery. Um, if you get a brand new phone and you charge it up and you go out about and you go about your day and oh, there's a new new phone and it's got better battery life than your last one. This is awesome. And then like two days later, your battery will die, right? Um, your will die a horrible death if you don't back it up regularly.

Kelton (lead trainer on Roxy and Ramsey's program) · Roxy · Watch at 1:00:57 ↗

It will die a horrible death. They will think it does not mean anything.

Kelton · Roxy · Watch at 1:01:24 ↗

have like a good feel for it. Um that will like train you. Um you'll have good mechanics. you'll know you'll you'll say eh and you'll have it and tap it and you'll get faster at being able to tap it right after you say eh.

Kelton · Roxy · Watch at 1:02:13 ↗

great um if they like do it multiple times in a row and you say uh-huh and like they stop for a second well you're gonna need to back it up with something because otherwise it'll lose charge like a bomb

Kelton · Roxy · Watch at 18:28 ↗

that but it will go away it's like the battery will be charged if you don't charge your phone his conditioned punisher that uh-uh will die it will die it will go away

Kelton · Finn · Watch at 17:57 ↗

is this has happened to a lot of people i have worked with so i started mentioning it very very bluntly to people um because i found i was not blunt enough

Kelton · Finn · Watch at 18:26 ↗

but it's better if you do that now right when it's already charged right because then if you're a little late it's okay if you fumble around with it it's okay because it's already charged it already

Kelton · Finn · Watch at 20:23 ↗

So on the top of the button, you'll probably notice that when you come home, all you have to go is and, and it'll do it. You might have this thought of like, I guess I don't have to use the button anymore. Don't do that because it'll work.

Connor · Deuce · Watch at 6:46 ↗

and then it'll kind of like start to like go downhill over time because maybe three or four weeks in all of a sudden you're like man he really doesn't respond to any markers anymore there's a reason because you there's no backup now

Connor · Deuce · Watch at 7:07 ↗

it's like mom counts down to three two one and you don't get to one because you're in trouble yeah and if all of a sudden mom hit one a couple times then she was like yeah never mind you'd be like i can get away with more stuff now

Connor · Stormie · Watch at 36:51 ↗

i know the analogy is like if you say something like you're like hey you can't do that and then maybe you don't care that much but you already said it so now it has to go because like it principle if you go back on your word then the kid learns like and it doesn't really matter right

Connor · Stormie · Watch at 2:11 ↗

I don't ever use that because if you use the vibration, you take away the power from the word. If the dog learns every single time you say eh or nope, it's just to vibrate, the dog is like, word doesn't mean anything, I don't care.

Dutchess's program handler (not named) · Dutchess · Watch at 18:08 ↗

So basically by we need to recharge the nope, right? Cuz right now you say nope and he kind of like doesn't care that much, right? The only reason that a dog would care about hearing that word is if when you say it and then he doesn't like pay attention and do what you asked something bad happens, right?

Kelton · Bo · Watch at 33:42 ↗

it needs to be whatever it needs to be, right? And that's determined by Yeah. Right. So, like if that's not enough, then you're going to know because it didn't work, right?

Kelton · Bo · Watch at 34:16 ↗

doing it yeah right um but then the the big thing behind that is like you do sometimes at some point you must have done something because if you didn't why would they take it seriously right

Kelton · Lola · Watch at 1:06:24 ↗

And so you want to see a particular response. You know it's effective if the dog goes, oh, crap, it looks like a kid that got in trouble.

Kelton · Lola · Watch at 1:07:46 ↗

what happens is at first people have one of two problems either one they kind of like don't like using the collar because it's making you feel bad that's one option but if it's not that it could be that they're like well like you normally listen so it's okay right or I can just do this I can just pull on the leash use the collar instead so every time you say uh-uh use the collar right at least for the first few weeks

Kelton - the trainer at Zeus's go-home (not named; not Christian) · Zeus · Watch at 12:30 ↗

the our ant word but you know the punisher word which i'm not a huge fan of and the reason for that is because he's actually not really nervous of the word yet it means that the word doesn't have it's not reached its like full power yet so we're gonna keep conditioning him

the trainer on a public walk with Jayden (not named) · Louie · Watch at 0:53 ↗

condition Punisher is really strong the ah ah so I actually haven't used the e-collar yet

the handler (not named) · Bullet · Watch at 30:05 ↗

You know the most important command that dog needs to learn? It's ah-ah. You literally couldn't teach them anything more important.

the second-program trainer (not named) · Fiona · Watch at 14:42 ↗

with their people and you teach them you teach them uh-uh and it actually means something to to them like there was some consequence that followed uh-uh before yeah kind of like when your dad looked at you

the second-program trainer (not named) · Fiona · Watch at 15:19 ↗

Because she's coming with a fully charged uh-uh. Because it's like a battery. just like with a kid yeah or the spouse if you like tell them like hey like don't do that and then they do it anyway and you do nothing about that

Kelton · Hattie · Watch at 15:44 ↗

A dog having a conditioned punisher, like a conditioned word that means, hey, don't do that, and I mean it, is one of the most effective possible things for safety reasons.

the trainer at Roman's evaluation (not named) · Roman · Watch at 58:19 ↗

I would never want to send a dog home to anybody without it.

the trainer at Roman's evaluation (not named) · Roman · Watch at 58:34 ↗

use no or whatever you want you can say I whatever you like and just make it mean something by making it predict something bad

Kelton - the trainer at the go-home (almost certainly Kelton, not named on film) · Poseidon · Watch at 15:54 ↗

they mark it okay so because then you transfer the power of the punishment that you use to your voice so then when you say nope it means the same thing to them

Kelton · Peque (PK) · Watch at 35:42 ↗

The reason is because she now has a very strong condition punisher which is just uh-uh right and if i say that with like the right tone of voice i'm like she freezes up and stops um because it's punishing to her um because it was paired with the e-collar

Kalypso · Watch at 2:57 ↗

the secondary thing there will be uh having a strong conditioned punisher is the most important thing

Rocky · Watch at 13:09 ↗

needs to know this what this word means right you don't want to by by using the the beep or like the vibration you can effectively take the power of that word away

Connor - Levi's trainer of record (not named) · Levi · Watch at 6:22 ↗

ask them to do great or if they recall if they don't then you you back it up it's kind of like when parents sometimes count like one two right if you get to three and you do nothing it loses power loses force so you have to back it up

Kelton - the narrating trainer (not named) · Josephine · Watch at 25:28 ↗

But you can't be like the little boy who cried wolf.

Kelton · Max (Goldendoodle) · Watch at 2:20 ↗

He has a nice condition punisher, which is uh-uh.

the showcase trainer (not named) · Teddy · Watch at 2:01 ↗

the battery is weak on the end okay right so like it works sometimes for some things but the battery's not charged up enough to work for the like some major stuff where it matters

the trainer at Hattie's post-adoption follow-up visit; unnamed on this recording · Hattie · Watch at 36:50 ↗

so how do you charge it you pair it because that's that's the only way has in power and it only has power insofar as it is paired with a punishment of some kind that is just real to them and for them real is social and physical

the same trainer · Hattie · Watch at 37:04 ↗

right at almost the same time right after okay like within like half a second

the same trainer, on timing the pairing · Hattie · Watch at 38:08 ↗

i don't use this at all okay because it's just to vibrate and vibrate is like it doesn't really do anything okay it might work like one or two times and the dog starts to learn that i don't actually have a punishment

Mazi's trainer, fitting the owner's e-collar at the second in-program owner lesson; unnamed on this recording · Mazi · Watch at 24:01 ↗

you test it out and you're like all right and they say three and then like they don't do anything like nothing bad happens yeah the counting is a joke

Bandit · Watch at 22:53 ↗

But the Conditioned Punisher was not built during the recall. It was built just now, you watched me do it, with the sit, right?

Bandit · Watch at 44:25 ↗

like ooh but maybe it's not attached enough like associated enough in her mind with like hey like there's gonna be an actual physical consequence

the trainer, Stormy's private lesson (not named on this audio) · Stormy · Watch at 2:43 ↗

And the uh-uh is starting to have lots of power now.

the handler (not named on this audio) · Callie · Watch at 16:48 ↗

How it looks, dog by dog

Sage

Kelton's fullest explanation, given twice. In the in-program lesson he names the thing: the 'eh-eh' is a conditioned punisher, conditioned because it works by association, and getting owners to back it consistently is the hardest thing he does. At the go-home he gives the mechanism in the dog's terms - the word means the collar because it was the word and then the collar - and the battery warning, and he gives the family latitude on the backing: the collar, a spray bottle, anything she finds effective.

On film

she's going to come home with a really strong conditioned punisher, is what that's called.

Watch at 41:17 ↗

that's honestly one of the most crucial things that I have the hardest time getting people to consistently do, is penalize things or give negative reinforcement when they don't comply with their name.

Watch at 42:13 ↗

So you hit her with an eh, if she goes to do it again, you hit her with an eh, and then you back it up with something, it could be this, it could be a spray bottle, it could be anything, right, that you, that she finds effective

Watch at 16:15 ↗

Roxy

The reason given is not the dogs but the owners: a month of doing it every time trains the handler's timing until the tap comes right after the word. The trainer also explains why he almost never uses the beep or vibrate: he can talk, so the word is the warning and the collar is what follows.

On film

It will die a horrible death. They will think it does not mean anything.

Watch at 1:01:24 ↗

have like a good feel for it. Um that will like train you. Um you'll have good mechanics.

Watch at 1:02:13 ↗

I almost never use them and the reason is because I can talk

Watch at 19:18 ↗

But if they don't like maintain the ah properly and you guys don't use it and like back it up with the e-collar when needed, you'll start having problems really fast.

Watch at 23:51 ↗

Finn

The handover where the trap is spelled out bluntly, and Kelton says why he is blunt: it has happened to a lot of families, and he used to be too soft about it. There are two temptations - shielding the dog from the collar because you like him, and deciding the word alone is enough because it still works. Two weeks later it starts losing meaning. The solution is to practise now, while the word is charged and a fumbled press is harmless, so that the motor pattern is there before it is needed.

On film

that but it will go away it's like the battery will be charged if you don't charge your phone his conditioned punisher that uh-uh will die

Watch at 17:57 ↗

is this has happened to a lot of people i have worked with so i started mentioning it very very bluntly to people

Watch at 18:26 ↗

but it's better if you do that now right when it's already charged right because then if you're a little late it's okay

Watch at 20:23 ↗

Deuce

Connor predicts the failure in detail at the handover: when Deuce comes home the word alone will work, and that is exactly when owners stop using the button. Word-only looks good for a couple of weeks and then quietly goes downhill, and three or four weeks in the owner decides the dog has stopped responding - when what has stopped is the backup.

On film

So on the top of the button, you'll probably notice that when you come home, all you have to go is and, and it'll do it.

Watch at 6:46 ↗

and then it'll kind of like start to like go downhill over time because maybe three or four weeks in

Watch at 7:07 ↗

Bo

The only file where the drain is observed rather than predicted. In the program the handler says Bo's negative reinforcement was just the marker; at the follow-up, Kelton tells the owner that right now she says nope and he does not care much, and prescribes the recharge. How hard to back it? Whatever it needs to be, and you will know it was not enough because it did not work.

On film

I did not use any kind of physical negative reinforcement. That was all social pressure, which Bo responds really well to.

Watch at 10:15 ↗

So basically by we need to recharge the nope, right?

Watch at 33:42 ↗

it needs to be whatever it needs to be, right?

Watch at 34:16 ↗

Levi

The whole of Levi's regression after going home is this concept, in his arc's reading. At the handover the trainer warns that a beep or vibration with nothing behind it drains the word, like a mother whose count to three sometimes ends in nothing. At home the owner used the beep, and the follow-up diagnosis is that Levi noticed nothing happened after 'eh' and now thinks he can get away with it - fixable because it is fresh. (The trainer's own diagnosis also names a collar too loose to be felt; the owner's use of the beep is on the tape.)

On film

when mom counts to three every single time you know she gets to three you know like you're in trouble

Watch at 6:36 ↗

Yeah, probably what happened is he probably noticed that when you said, like, eh, that all, like, nothing happened, and now he probably thinks he can get away with, like, what he did before.

Watch at 9:40 ↗

Stormie

Connor gives the rule two faces. The equipment face: never use the vibrate as a warning; use it only to check the collar is on. The handler face: once you have said it, you no longer get to decide whether it matters, because going back on your word teaches that your word does not matter. The mother's countdown carries both.

On film

your vibrate setting don't ever use this ever okay you can use it to test if it's on

Watch at 36:21 ↗

it's like mom counts down to three two one and you don't get to one because you're in trouble

Watch at 36:51 ↗

i know the analogy is like if you say something like you're like hey you can't do that and then maybe you don't care that much but you already said it so now it has to go

Watch at 2:11 ↗

Dutchess

The sharpest hardware version: never use the vibration, because a vibrate that follows the word every time replaces it, and a couple of weeks later the owner cannot tell what went wrong. The same handler tells the owners to make sure the collar follows the word, with the mother-counting picture.

On film

I don't ever use that because if you use the vibration, you take away the power from the word.

Watch at 18:08 ↗

I would say if you use the word, make sure the e-collar is followed by it.

Watch at 13:07 ↗

Zeus

The go-home trainer names the two ways owners let the word drain - not liking to use the collar, or deciding the dog normally listens - and a third: pulling the leash instead. So, every time you say 'uh-uh', use the collar, at least for the first few weeks. In the in-program lesson the dog who has learned that 'uh-uh' means nothing treats it as just a sound. A later session adds the order: always 'eh-eh' before the collar.

On film

what happens is at first people have one of two problems either one they kind of like don't like using the collar because it's making you feel bad

Watch at 12:30 ↗

coming to you and they'll come to you and then they'll be like i'm gonna go back right um because they learned that uh doesn't mean anything this is a word this is the sound

Watch at 23:06 ↗

And so always eh-eh before you use the e-pilot.

Watch at 1:20:08 ↗

Lola

Kelton's version at Lola's first in-program lesson puts it as a matter of credibility: at some point you must have done something, or why would they take it seriously - and if you let them 'punk you' a few times, they decide you are not serious. It gives the visible test: the dog looks like a kid who got in trouble; if you do not see that, follow through. And it names what gets marked: not noise, but whether anything was actually happening.

On film

and if you let them you know punk you a few times then they start thinking you're not serious about

Watch at 1:06:37 ↗

And so you want to see a particular response. You know it's effective if the dog goes, oh, crap, it looks like a kid that got in trouble.

Watch at 1:07:46 ↗

Uh-uh. No. There was no need for that bark. Nothing is happening.

Watch at 5:47 ↗

Dolce

The charge as an asset that can be spent. With the word strong, the handler runs a session on verbal alone and has not used the collar. But when the word fails once, it is owed a backing the next time the same error comes - he lets a first 'uh-uh' pass, then 'got her for it' the second time. A gentler use appears too: a brief collar reminder to reload a word she had gone soft on.

On film

I'm working all over verbal right now and her condition punish is really strong

Watch at 8:52 ↗

Yeah because I I just did the conditioned punisher before I just did uh uh before when the other guy was passing and she did that

Watch at 16:16 ↗

Um, I had to remind her the word. I had to just e call her real quick and then she understood the word completely.

Watch at 0:15 ↗

Bullet

What a charged word buys. A long session in a busy park runs with the e-collar on and untouched because the 'ah ah' is doing the work, and the handler says so. Weeks earlier the same dog was noted as unusually responsive to it.

On film

condition Punisher is really strong the ah ah so I actually haven't used the e-collar yet

Watch at 30:05 ↗

You can see he's very responsive to the ah-ah, so,

Watch at 11:58 ↗

Teddy

The handler's principle is that the dog must hear both, when he is right and when he is not.

On film

He has a nice condition punisher, which is uh-uh.

Watch at 2:01 ↗

holds control here place place nope teddy place good go get it get it bud get it no e-collar was

Watch at 4:51 ↗

So I found that with dogs, it's important when you tell them they're doing good, and also when they're not doing it right.

Watch at 20:39 ↗

Louie

The same observation read the other way. Louie does not flinch at the word, and the trainer - who says he is not a huge fan of the punisher word - reads that not as toughness but as a word not yet at full power, so the answer is more conditioning of the word.

On film

the our ant word but you know the punisher word which i'm not a huge fan of and the reason for that is because he's actually not really nervous of the word yet

Watch at 0:53 ↗

Peque (PK)

PK arrived not afraid of 'nope', so the collar was introduced to charge it. Later her 'uh-uh' is judged uncharged and named as the whole fix for her jumping; and Kelton tells her adopters to mark every punishment so that its power transfers to the voice. Her adopters had found the same thing from the other side: the everyday 'no' meant nothing to her.

On film

so still trying to charge that nope um yeah pk was not afraid of the nope so we introduced the e-caller right pk

Watch at 5:06 ↗

dog up more yeah but um but again this fix is identical it's just an uh-uh and if your uh-uh is strong because it's been backed up by something meaningful then they'll stop doing it

Watch at 0:45 ↗

they mark it okay so because then you transfer the power of the punishment that you use to your voice

Watch at 35:42 ↗

Fiona

Fiona's second-program trainers call 'ah-ah' the most important command a dog can learn - above recall, because a leash can stand in for recall - and give the reason: it means something only if some consequence followed it before, like a father's look. Without it, you get the owner calling 'Fiona, Fiona, Fiona' while she pulls.

On film

You know the most important command that dog needs to learn? It's ah-ah.

Watch at 14:42 ↗

But for me, like I was honestly more important because you can just put your dog on a leash.

Watch at 10:56 ↗

because if you don't have that which is it's called a conditioned Punisher you can't stop them from doing anything

Watch at 11:04 ↗

Hattie

Kelton's go-home gives the sequence and the stopping rule: say 'uh-uh', then 'enough'; if she stops and stays stopped, do nothing more. She comes home with a fully charged 'uh-uh', like a battery - and actions have to have consequences to be meaningful, as with a child or a spouse. The 30 Sep update shows the drain after placement. At a follow-up visit after she hurt the family's cat, the adopter's 'enough' still works for small things, and the trainer's reading is that the battery is weak: at five percent you can do a few tasks, but you don't start a project - it works sometimes, not for the major stuff where it matters. The only way to charge it is to pair it, within about half a second, with something real to her - social or physical pressure, the e-collar being the easiest physical one - on the low-stakes, high-arousal moments first.

On film

And then if she actually chills out and she doesn't go right back to it, all good. You don't have to do anything further.

Watch at 15:37 ↗

Because she's coming with a fully charged uh-uh. Because it's like a battery.

Watch at 15:44 ↗

if you see your phones on five percent battery there are some tasks you might do on your phone before it dies it could work but you're not gonna like start a project

Watch at 36:10 ↗

the battery is weak on the end okay right so like it works sometimes for some things but the battery's not charged up enough to work for the like some major stuff where it matters

Watch at 36:50 ↗

so how do you charge it you pair it because that's that's the only way has in power and it only has power insofar as it is paired with a punishment of some kind that is just real to them and for them real is social and physical

Watch at 37:04 ↗

right at almost the same time right after okay like within like half a second

Watch at 38:08 ↗

Josephine

'Nope' when the dog does not do what was asked; if she fixes it, great; if not, back it up - with the prong walked on, or the e-collar - because a parent's count that reaches three with nothing after it loses force.

On film

ask them to do great or if they recall if they don't then you you back it up it's kind of like when parents sometimes count like one two

Watch at 25:28 ↗

Kalypso

The go-home trainer's first priority. Kalypso now has a very strong 'uh-uh': in the right tone she freezes and stops, because it was paired with the collar, and she does not go back to it five seconds later. In a lesson the trainer shows an owner that he timed the collar with the owner's word, because that is how you make the word mean something.

On film

The reason is because she now has a very strong condition punisher which is just uh-uh right

Watch at 2:57 ↗

I timed it with your and right because that's how you make the and more effective that's how you make it mean something

Watch at 57:07 ↗

Rocky

At Rocky's handover a strong conditioned punisher is called the most important thing he goes home with. He already has a good one that needs a little more reinforcement, and the trainer demonstrates the response to look for: he stops, as if asking what he did.

On film

the secondary thing there will be uh having a strong conditioned punisher is the most important thing

Watch at 13:09 ↗

of punisher is just uh uh-uh okay right so here's uh and he's like well i did something wrong okay right and and he stops doing whatever he did so you want to see a response

Watch at 13:26 ↗

Bernie

The family's own problem, and the program's answer to it. By the family's account, their 'no' had stopped mattering. At the go-home the trainer explains why with a speeding ticket that never grows: people who can afford it just pay it, so a consequence that never changes gets absorbed. Kelton later tells a stranger in the park that Bernie is now very easy to correct: you just tell him to stop it. And the test for whether a correction landed is the same as elsewhere: the dog looks like a little kid who got in trouble.

On film

if or actually let's use the traffic ticket again say you were trying to like reduce speeding

Watch at 24:00 ↗

he comes right up to somebody but because he has a strong conditioned Punisher which is just a it's very easy to correct you can just tell him to stop it and he'll he'll quit it

Watch at 25:33 ↗

you doing he's like like a little kid that got in trouble right that's what he's like right that's what you want to see

Watch at 34:14 ↗

Bubba Gum

'Nope' marks the error in a busy store, backed on film by a single collar tap. At the handover the trainer adds a practical note: the dog hears the sound, not the word, so any word ending in 'up' will do - which is a reminder that the charge sits in what follows, not in the vocabulary.

On film

see bubblegum's pretty interested here nope here good girl this is an opportunity to kind

Watch at 2:22 ↗

you can say any word you want ain't gotta be nope you can say hup you can say up

Watch at 45:00 ↗

Apollo (the Sharkie)

A small vocabulary with an order: 'okay' releases, 'uh-uh' means try again, 'nope' means do not repeat, a calm 'good' means keep going - and it is always verbal first, pressure second. His arc records that a few collar pairings made 'nope' work alone.

On film

sense yeah yeah so it's always verbal first whatever it is same thing with okay

Watch at 45:54 ↗

Major

The order stated to the owner as a rule: 'nope' first, then the pop, so the dog stops before it becomes a habit. At a follow-up the owner reports using 'nope' and then the spray bottle on a loose dog at the front porch, and the trainer confirms: nope first, then spray, or nope first, then the leash pop.

On film

you need to when you when you correct when he does something wrong you need to follow up with the nope first and then the pop

Watch at 11:58 ↗

so remember to say nope first and then spray or nope first and then the leash pop

Watch at 6:07 ↗

Max (Goldendoodle)

Kelton's go-home makes it about the owner rather than the word: you cannot be the little boy who cried wolf. A dog who is warned over and over with nothing following learns to stop for a second and go straight back, and it gets worse.

On film

But you can't be like the little boy who cried wolf.

Watch at 2:20 ↗

and then i can go back to it like right away and it's just always like that and then it gets worse and worse and worse

Watch at 2:31 ↗

Poseidon

At the go-home the trainer tells the family the word itself does not matter - no, nope, whatever they like - what matters is making it mean something by making it predict something bad, for example a collar pop on the walk as the dog starts her usual thing.

On film

use no or whatever you want you can say I whatever you like and just make it mean something by making it predict something bad

Watch at 15:54 ↗

Roman

Explained fully and never built on camera. The trainer calls a conditioned 'no' one of the most effective things there is for safety and says he would never send a dog home without it; the order of construction is given as inside a game first, with the right amount of pressure, then in the situations it needs to generalise to.

On film

I would never want to send a dog home to anybody without it.

Watch at 58:34 ↗

um so teaching a conditioned punisher like that correctly with the right amount of like renegative reinforcement punishment um within a game

Watch at 4:42 ↗

Mazi

New in the 30 Sep update. Fitting the owner's own e-collar, Mazi's trainer says he does not use the vibrate button at all: it might work once or twice, then the dog learns there is no punishment behind it - and if Mazi figures out he can do what he wants without getting in trouble, he will run with it. The same rule as the vibrate warnings to other families, given before the collar goes home.

On film

i don't use this at all okay because it's just to vibrate and vibrate is like it doesn't really do anything okay it might work like one or two times and the dog starts to learn that i don't actually have a punishment

Watch at 24:01 ↗

if he figures out like i can do what i want and i'm not gonna get in trouble he's definitely gonna run with it

Watch at 24:11 ↗

Bandit

Kelton shows both halves with Bandit. In a training session, an 'ah ah' brings Bandit back on a recall where the collar has never been used, and he explains why: the conditioned punisher was built on the sit and in the kennel, so it predicts more pressure. At the second owner lesson he gives the owner the counting picture: if a parent counts and nothing ever happens at three, 'the counting is a joke' - and if you find you have to say 'uh-uh' on every command, you need to course-correct.

On film

this um what happened right when i said ah ah that condition punisher um that clarified

Watch at 44:02 ↗

But the Conditioned Punisher was not built during the recall. It was built just now, you watched me do it, with the sit, right?

Watch at 44:25 ↗

bandit come good bandit down right so like that's good right um so normally if you find that every time you give them a command you have to say uh-uh you need to course correct it

Watch at 22:10 ↗

you test it out and you're like all right and they say three and then like they don't do anything like nothing bad happens yeah the counting is a joke

Watch at 22:53 ↗

Callie

Two or three sessions into e-collar downs on a walk, Callie's handler notes the other side of the battery: the 'uh-uh' is starting to have lots of power now.

On film

And the uh-uh is starting to have lots of power now.

Watch at 16:48 ↗

Stormy

In a private lesson for Stormy, a growing guardian puppy, the trainer warns that the correction may not be associated enough in her mind with an actual physical consequence, and that this matters as she gets larger: the conditioned punisher has to be backed by a real consequence. In the same lesson he swaps 'yes' for 'chirp' for the same reason on the reward side - a word people say all the time stops meaning anything.

On film

like ooh but maybe it's not attached enough like associated enough in her mind with like hey like there's gonna be an actual physical consequence

Watch at 2:43 ↗

usefulness instead of using yes I've started using the word chirp like a bird chirp chirp chirp chirp because yes is too easy for people to screw up

Watch at 54:39 ↗

Why it works

Said on film: the word is a conditioned punisher - conditioned 'because it's through association' (watch 41:17) - and it means the consequence because it was followed by the consequence: "the reason it means something to her is because it was and then this" (watch 15:54). The meaning is borrowed, so it can drain: said without backing, the pairing weakens.

Bernie's go-home adds a fixed-fine version: a consequence that never grows gets absorbed (watch 24:00).

The order matters for the same reason - word first, tool second (watch 45:54; watch 80:08; watch 11:58) - and Kalypso's trainer times the collar to the owner's word so that the owner's voice acquires the meaning (watch 57:07). Peque's lesson states the transfer explicitly: mark every punishment and its power moves to your voice (watch 35:42). Bubba Gum's trainer adds that the dog hears the sound, not the word (watch 45:00).

Inferred, not measured: the decay curve. Two weeks, three or four weeks, the first month - stated with confidence by several handlers, and no case is tracked against them. Levi's, Bo's and (30 Sep update) Hattie's files are the only ones where a drained marker is observed after go-home; Hattie's follow-up adds that a weak charge shows as a word that still works on small things and fails on big ones, and that the recharge is pairing within about half a second with something 'real to them', social or physical (watch 36:50). Mazi's trainer gives the vibrate rule in the same terms: it works once or twice, then the dog learns there is no punishment behind it (watch 24:01).

Where the trainers differ

Whether a dog who ignores the marker has an unfinished word or an insufficient follow-through.

One view

The word is not finished; keep conditioning it.

On film

the our ant word but you know the punisher word which i'm not a huge fan of and the reason for that is because he's actually not really nervous of the word yet it means that the word doesn't have it's not reached its like full power yet

Louie · Watch at 0:53 ↗

Another view

The follow-through was not enough; judge it by result and back it harder.

On film

it needs to be whatever it needs to be, right? And that's determined by Yeah. Right. So, like if that's not enough, then you're going to know because it didn't work, right?

Bo · Watch at 34:16 ↗

And so you want to see a particular response. You know it's effective if the dog goes, oh, crap, it looks like a kid that got in trouble.

Lola · Watch at 1:07:46 ↗

How to read it

Opposite next moves from one observation - keep conditioning gently, or escalate now - and no stated rule for telling them apart. On a nervous dog the difference matters.

Common owner mistakes

  • Stopping the backing because the word alone is working - the trap named in advance at several handovers.
    On film

    So on the top of the button, you'll probably notice that when you come home, all you have to go is and, and it'll do it. You might have this thought of like, I guess I don't have to use the button anymore.

    Deuce · Watch at 6:46 ↗

    is this has happened to a lot of people i have worked with so i started mentioning it very very bluntly to people

    Finn · Watch at 18:26 ↗
  • Shielding the dog from the collar because using it feels unkind, or pulling the leash instead.
    On film

    what happens is at first people have one of two problems either one they kind of like don't like using the collar because it's making you feel bad

    Zeus · Watch at 12:30 ↗
  • Using the beep or vibrate as the warning, which replaces the word rather than backing it.
    On film

    I don't ever use that because if you use the vibration, you take away the power from the word.

    Dutchess · Watch at 18:08 ↗

    Hi, buddy. Normally when I beep, um. Are you doing the electric part or just the beep?

    Levi · Watch at 0:16 ↗

    That's the other thing. If you if you beep her without any word before, you haven't even You're not keeping the uh charge.

    Roxy · Watch at 19:29 ↗

    i don't use this at all okay because it's just to vibrate and vibrate is like it doesn't really do anything okay it might work like one or two times and the dog starts to learn that i don't actually have a punishment

    Watch at 24:01 ↗
  • Saying it and then deciding it did not matter enough to follow through.
    On film

    i know the analogy is like if you say something like you're like hey you can't do that and then maybe you don't care that much but you already said it so now it has to go

    Stormie · Watch at 2:11 ↗
  • Repeating the warning over and over with nothing following - the little boy who cried wolf.
    On film

    But you can't be like the little boy who cried wolf.

    Max (Goldendoodle) · Watch at 2:20 ↗

    and if you let them you know punk you a few times then they start thinking you're not serious about

    Lola · Watch at 1:06:37 ↗
  • Following up with a tool before saying the word.
    On film

    you need to when you when you correct when he does something wrong you need to follow up with the nope first and then the pop

    Major · Watch at 11:58 ↗

Questions owners ask

He used to respond to 'no' and now he ignores it. What happened?

The explanation given on film is that the word lost its backing. A correction word means something only because something followed it; say it enough times with nothing after it and it drains like a phone battery. The most common way this happens is predicted at handovers: the word works so well when the dog first comes home that owners stop following through, and a few weeks later it has stopped working. Levi's trainer diagnosed exactly that at a follow-up. A common half-way sign is a word that still works for small things and fails when it matters - the weak battery Hattie's trainer describes.

On film

Yeah, probably what happened is he probably noticed that when you said, like, eh, that all, like, nothing happened

Watch at 9:40 ↗

last time is that the ant is like a phone battery.

Watch at 1:00:57 ↗

the battery is weak on the end okay right so like it works sometimes for some things but the battery's not charged up enough to work for the like some major stuff where it matters

Watch at 36:50 ↗

He listens to the word alone now. Can I stop using the collar?

Not yet, according to every handover that addresses it. The word works because the program has just charged it; if you stop backing it now it will look good for a couple of weeks and then go downhill. Practise the follow-through while it is still charged, so your timing is there when you need it.

On film

So on the top of the button, you'll probably notice that when you come home, all you have to go is and, and it'll do it. You might have this thought of like, I guess I don't have to use the button anymore. Don't do that because it'll work.

Watch at 6:46 ↗

but it's better if you do that now right when it's already charged right because then if you're a little late it's okay

Watch at 20:23 ↗

How long do I have to back it every time?

The handlers give different answers to different families: the first few weeks, or at least the first month. After that it becomes 'sometimes yes, sometimes no', and it never stops entirely - the battery needs charging regularly. These are the trainers' recommendations, not measured intervals.

On film

sometimes yes sometimes no just depends on the situation right but it's good for the first few weeks to get that set in stone for you

Watch at 19:51 ↗

lean towards for you is do it every single time, right? In the future, you can get more lax with it

Watch at 1:01:49 ↗

Can I use the vibrate or beep instead? It feels kinder.

Every handler who addresses it says no. If the vibrate follows the word every time, the dog learns that the word just means a vibration he does not mind, and the word stops meaning anything. Connor tells Stormie's family to use the vibrate only to check the collar is on; Roxy's trainer says he almost never uses the beep or vibrate because he can talk. Mazi's trainer does not use it at all: it might work once or twice, and then the dog learns there is no punishment behind it.

On film

I don't ever use that because if you use the vibration, you take away the power from the word.

Watch at 18:08 ↗

your vibrate setting don't ever use this ever okay you can use it to test if it's on

Watch at 36:21 ↗

i don't use this at all okay because it's just to vibrate and vibrate is like it doesn't really do anything okay it might work like one or two times and the dog starts to learn that i don't actually have a punishment

Watch at 24:01 ↗

How do I know whether it landed?

Look at the dog. If he stops and stays stopped, you are done - nothing more. The response the trainers want to see is a dog who looks, briefly, like a kid who got in trouble; if you do not see that, it did not land and you follow through.

On film

And then if she actually chills out and she doesn't go right back to it, all good. You don't have to do anything further.

Watch at 15:37 ↗

And so you want to see a particular response. You know it's effective if the dog goes, oh, crap, it looks like a kid that got in trouble.

Watch at 1:07:46 ↗

The lesson

The goal

The owner can say the marker once, read whether it landed, and follow through with the agreed backing in time - and understands why the backing continues after the word seems to work on its own.

Learn first

See it done

  • Roxy: The phone-battery explanation and the every-time schedule, given as training for the owner's timing. Watch ↗
  • Finn: The two temptations, why the trainer became blunt about them, and why to practise while the word is charged. Watch ↗
  • Deuce: The failure predicted in detail: it will look good, then go downhill. Watch ↗
  • Kalypso: What a charged word looks like: the dog freezes and stops and does not go back to it. Watch ↗

The drill

As run on film at handovers: the owner says the marker once in a set-up where the dog is likely to err; if the dog stops and stays stopped, nothing more (watch 15:31); if not, the backing follows immediately after the word, never before it (watch 11:58; watch 80:08). The trainer may time the collar to the owner's word so the owner's voice carries it (watch 57:05).

Watch out for

  • Stopping the backing because the word alone works.
  • Using the beep or vibrate as the warning.
  • Pressing before speaking.
  • Repeating the word instead of following through.
  • Saying it and then letting it go because it no longer seemed to matter.

Check yourself

Your dog came home two weeks ago and 'uh-uh' works on its own. Why should you still follow it with the collar - and what is the first sign that you have stopped too soon?

ONE TEAM. MORE WAYS TO UNDERSTAND THE WORK.

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